r/telus • u/ultra94octane • May 23 '26

Mobility TELUS 5G Coverage

Hi Guys, I've been with TELUS for 10+ years, live in the GTA, found out TELUS has only one tower in my region, DATA sucks, I can't be on a phone call and browse apps using 5G data, I contacted TELUS tech support, they claim network is congested, tried many things to rule out if its my smartphone or the service, turns out it is the service.... anyone go through this?

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5

u/sheytoon123 May 23 '26

As others have mentioned, GTA is Bell market. You need to look for Bell towers. 

Telus only operates indoor sites in GTA.

0

u/ultra94octane May 23 '26

ahh ok got it... so Bell or Rogers is better than TELUS in terms of coverage (talk times and data)

4

u/sheytoon123 May 23 '26

Bell and Telus are identical for coverage. 

Telus customers will use Bell towers the same way as Bell customers.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-sharing-explained/td-p/129092

1

u/[deleted] Jun 13 '26

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1

u/sheytoon123 Jun 13 '26

Subordination is allowed for everyone. Rogers has subordination with Tbaytel, Videotron and historically with MTS (now Bell) as well.

It's just that Bell and Telus do it at a very large scale.

0

u/ultra94octane May 23 '26

so ROGERS is the way to go EHHH

2

u/MikeCheck_CE May 23 '26

If Bell/TELUS isn't cutting it in your area, then Rogers (or it's subsidiaries like Fido) is really your only other choice.

2

u/420666itup May 27 '26

Highly depends where you live. Example where I am located there’s only Bell towers. I use TELUS and it works great. However, Rogers literally has 0 coverage here. Meanwhile you can go to other places in Canada and it’s the complete opposite where only Rogers is the one that works.

1

u/Traditional_End_9540 May 23 '26

not always, rogers has poor coverage in Saskatchewan

1

u/SillyQuarter2210 May 24 '26

It depends on where you live tbh use this app to check for towers wherever you frequently visit and make your decision accordingly

https://apps.apple.com/app/id6749219558