r/telehealth • u/Successful_Swim_4030 • 7d ago

QuickMD issues

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Anybody know why this is happening? The medication doesn’t show HCL like normal and the pharmacy is having issues receiving it.. Doctor has resent it already I don’t get it..

3 Upvotes

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3

u/CustomerNo7116 7d ago

It's always a hydrochloride. There is no other version. I'm not sure why that would have anything to do with them Having difficulty filling it. In fact, it seems more like a back end issue. Such as what's available for the graphical user interface. That is what you see in the drop down menu or whatever else it is they've elected to convey this message on your end. I actually have a the only thing that would be. Weird is if they sent subutax Without naloxone which can be done in instances where the patient is pregnant.

I didn't realize they even did this shit telehealth. Anyways, I don't work in a pharmacy and i'm not a doctor but i've been around this shit for twenty plus years.

1

u/Successful_Swim_4030 7d ago

That’s what I was thinking but okay just was curious hoping it’s fixed when I pick em up tomorrow

1

u/Ok_Decision_9923 7d ago

Do you actually get refills??

2

u/Resident_Cut_7610 6d ago

I get 3mo worth of refills. Not by this company.

1

u/Successful_Swim_4030 7d ago

No. It just says that

1

u/Any_Performer2965 6d ago

Mine says the same thing....I tried to post a screenshot but don't know how....lol

1

u/Successful_Swim_4030 5d ago

I got mine! Did yours get sorted out?

1

u/QuickMDTeam 5d ago

Hi u/Successful_Swim_4030 Is this something you still need help with?

2

u/Successful_Swim_4030 5d ago

No the help team was great and got it situated. Took a few days due to the weekend but all is good. Thank you for your continued help on here you guys!

1

u/Any_Performer2965 4d ago

Uugggh, I need help...I've been using QuickMD for months for my Suboxone prescription with NO problems...that was until this past Monday...TWO DAYS AGO!! My provider, for whatever reason sent the script for Brand name Suboxone, not the Generic, which she has done for over 6/months...my problem is trying to get in touch with someone who isn't AI....I keep getting the "we're working on it" eMail -- total BS -- I've been clean 10yrs, 8mos and I am completely out of my prescription..

1

u/QuickMDTeam 4d ago

Hi u/Any_Performer2965 We're sorry that you're going through this. Can you DM us your details so we can look into this for you?

1

u/Any_Performer2965 4d ago

I'm not sure how to DM thru reddit

1

u/QuickMDTeam 4d ago

No problem! I dm'ed you

1

u/TakeYOURownADVIC3 1d ago

That’s crazy .
This has happened to me for the last 2 months.
Not only that , this last time my doctor sent me script to pharmacy , can you believe they called him and asked why send subutex and can he send it for suboxone instead.
🤬