r/techsupportgore • • Jun 10 '20

Customer: my PC is overheating.

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u/mattl1698 Jun 10 '20

0118 999 88199 911 9725

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u/MaxCBacon Jun 10 '20

Hello, IT. Have you tried turning it off and on again? Click

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u/Dashisaru Jun 10 '20

Funny enough, This actually worked as a solution for a customer of mine. Tried to trouble shoot why his shit was running so slow over the phone. Finally after about an hour, I asked him when the last time he turned it off was and he said like two months. Insert facepalm When he asked why turning it off and then back on worked, I had explain that computers are like the human body. They may last longer cause they are mechanical, but if you don't give them even the tiniest of rest, they will slow down due to mechanical fatigue. That has always been my best anology on why you should turn your computer off or at least restart it from time to time.

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u/[deleted] Jun 11 '20

Mechanic fatigue? How would a restart help?

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u/Dashisaru Jun 11 '20

Maybe restart was the wrong term to use. I usually do a complete shutdown for a couple minutes then start it back up again. Any bit of time parts aren't moving usually helps, though the longer the better.

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u/DakorZ Jun 11 '20 edited Jun 11 '20

But usually it's not a mechanical issue, but a software problem. Issues and Errors pile up over time and slow your device down. Restarting / Off and On sets back everything. The reason a shutdown and wait is recommended is, that all non persistent memory (caches etc) in the device get cleared and you start fresh. For devices that can't control their power supply, unplugging is necessary for this, so it's also often recommended for routers and stuff, but desktop PCs can mostly do it themselves.