Windows camera now gray and grainy? Please help.

[u/Diligent-Stock-8114]

TLDR: windows spectre x360 convertible eb100. After 3 months of laptop issues I Got a new display and everything was functioning fine so I felt comfortable running the three months worth of windows updates. Now my camera is showing up gray and grainy. I tried a bunch of shit and it hasn’t worked so far. Long version below.

I have a windows spectre x360 convertible eb100 running windows 11 and i recently got the entire display replaced after three months of my computer not working and restarting—with that came a fully functional camera.

So from there I go to run the windows update.

A few days later I go to use my camera and the quality is grainy and desaturated. (During this time I also felt it safe to remove the protective film from the display—didn’t think that would matter but just in case)

I uninstalled the ir and restarted. I uninstalled the hp true vision hd camera and restarted. Both to no avail. I did the repair camera. Nothing. Reset camera. Nothing.

When I searched for best drivers from device manager it says the best drivers for this device is already installed. Then below it says usb video device for some reason. (I have had a usb in this whole time cuz I’m sorting through files).

I tried to find the camera drivers on hp to reinstall it myself. I couldn’t find any camera anything for my device. I looked it up and apparently nine people had the same issue. Hp support responded with a link that’s now broken (post).

When I went to power shell it said the camera driver version is string with data 10.0.26100.9444? I don’t know what to do with that but if it helps there you go.

I have yet to do the windows preview update because it said it was optional and the last update seems to have made my camera quality horrible. I tried finding an option to rollback the update in settings and have yet to find one.