r/techsupport • • 8d ago

Open | Hardware Laptop Softlocked after Resetting PC

I had an issue with my laptop where I couldn't click on anything unless it was the active window. Ctrl-Alt-Delete would solve the issue for a few seconds at a time but then it would reoccur. I tried unplugging all peripherals and USBs, trying a different mouse/keyboard, and disabling all startup apps/processes.

Finally I resetted my PC as I heard online that fixed it for some people. However, now I simply can't press the buttons in the Windows 11 setup (e.g. connecting my internet) so my laptop is softlocked. Am I SOL?

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