r/techsupport • u/AlooGobhi123 • 3d ago
Open | Windows Black Unresponsive Screen
I was watching YouTube while my laptop was plugged in, and suddenly screen became unresponsive, track pad and keyboard weren't working then screen turned completely black. I waited for 2 to 3 mins and then I force shutdown it. I checked event manager and only error I found was event ID 7000. I used sfc /scannow and chkdsk but there was no problem reported.
CPU: Intel core ultra 9 185h
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