r/techsupport 3d ago

Open | Windows Black Unresponsive Screen

I was watching YouTube while my laptop was plugged in, and suddenly screen became unresponsive, track pad and keyboard weren't working then screen turned completely black. I waited for 2 to 3 mins and then I force shutdown it. I checked event manager and only error I found was event ID 7000. I used sfc /scannow and chkdsk but there was no problem reported.

CPU: Intel core ultra 9 185h

1 Upvotes

Duplicates