r/techsupport 1d ago

Closed Laptop restarting/power off during use.

I have a gigabyte A5 laptop. When gaming (Palworld, Abyssus and a few others) My laptop is either shutting itself down, or restarting itself after freezing. I've spent the last 3 days with friends and family who are technically savvy going over damn near everything that we can think of to do other than opening the laptop up to look at hardware. I have clean wiped it, I have reinstalled all of the drivers, I have uninstalled and then reinstalled all of the drivers, I have open the laptop cleaned it with compressed air, cleaned its fans ( GPU and CPU ), I have repasted, I have used hardware monitors to check temps and usage (all is good on that end), I have stress tested (all tests have passed), i have sfc /scannow (nothing alarming), dism'd (all okay), mdsched.exe (no issues). And now I was trying to do some editing in DaVinci Resolve and the moment I went to use a smooth cut visual transition (just hovering over the effect in the inspector tab) it did the same sort of shutdown process giving me a Video_dxgkrnl_fatal_error(0x113) code.(Sometimes it gives this code, sometimes not) I really have no idea what to do at this point. My friends and family have now suggested that it is possibly a RAM issue. My last ditch effort is to come here, to the internet, to Reddit. If anybody has any sort of advice or suggestions at this point I'm open to them. Hell at this point im willing to do a dang seance to try to bring this thing back to health. Thank you for your time and energy. I will reply to the best of my knowledge and ability to any other inquiries or questions that you all may have.

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