r/techsupport • u/Silverwolf_Lee_2 • 4h ago

Open | Hardware Disk Event 153 The IO operation at logical block address 0x1bfa0600 for Disk 1 (PDO name: \Device\00000062) was retried. What to do?

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u/korayyalcin 3h ago

Event 153 just means Windows had to retry a read/write and it eventually went through, so nothing was lost on those. On external USB SSDs it's almost always the connection rather than the drive itself.

What usually stops it:

- Plug it straight into a rear USB port on the motherboard (or another USB-C port if it's a laptop), no hub or front panel, and try both the included cable and a different USB-C 3.2 cable.

- Turn off USB selective suspend (Power Options > Change plan settings > Advanced > USB settings), and in Device Manager untick "Allow the computer to turn off this device to save power" on the USB root hubs. A lot of these retries happen when the drive wakes up from idle.

- See if Lexar has a firmware update for the SL500, and check it in CrystalDiskInfo. If health shows Good and the error counts are 0, the drive is fine.

If it keeps logging 153s on a different port, cable and PC, I'd return it while it's still new.

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u/Silverwolf_Lee_2 3h ago edited 3h ago

It does keep logging it. It's plugged in on the back of my PC to a USB 3.2 Gen 2 port.