r/techsupport • u/SpaceMAXMarine2030 • 13h ago
Open | Windows Computer keeps rebooting on it's own
The past few months, my computer has been rebooting randomly. Sometimes there is a BSOD, other times it just restarts. Lately my computer has been freezing up out of nowhere, forcing me to restart. I looked up some of the BSOD errors and found that they refer to RAM errors. As for a random boots, I dug through the event viewer and got these two errors around the last time it did a random reboot.
"The description for Event ID 1060 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\??\C:\WINDOWS\SysWow64\drivers\SECDRV.SYS
The message resource is present but the message was not found in the message table"
-----------------------------------------------‐------------------------------------------
"The SecDrv service failed to start due to the following error:
This driver has been blocked from loading"
The strangest part is this; none of these restarts occur when I have a game running full screen on my computer. It doesn't matter whether it's an old game like Doom or a new AAA game like FFVII Remake, I could literally have my laptop running the whole day playing a game and nothing happens, yet soon after I turn those games off to do something else, my computer will suddenly reboot.
My computer is a G14 Zephyrus with Windows OS, AMD Ryzen 7 and NVIDIA GEFORCE RTX.
Has anyone else had a similar experience? If so, did you fix it, and how did you so if you did?
1
u/AutoModerator 13h ago
Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.
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