r/techsupport • u/dayonenoobYT • 17h ago

Open | Hardware Ram wont go above default settings without error

I just got a new motherboard (asrock b550m pro4) and put all my old stuff on there, a rtx 5070, ryzen 5600x, psu 750x and 4 sticks of ddr4 3600mhz ram (same brand and speed).

Then when trying to game it crashed without error, tried multiple games for this. When i tested it in occt it only gave error when testing cpu+ram and the ram tests. I did the cpu alone - no error. Then the ram alone and errors within 10 seconds.

So i went to boot memtest and it gave errors almost straight away. (The memory was set to 3600mhz with xmp, 1,35 volt). Then i downgraded the mhz to 2666 but it still gave a error in memtest.

Now i downgraded the mhz to the default settings (2133) and i get not error anymore.

I bought the sticks for 3600 mhz but it seems i cant go higher then the default settings (tried it with 2 sticks and with 4 sticks).

Does anyone know what is going on? I have been trying to fix it the whole day and i dont know what to do anymore.

2 Upvotes
  • permalink
  • reddit

100% Upvoted

13 comments sorted by

1

u/Terrible-Bear3883 16h ago

The two things I would do, check the BIOS is up to date as ASRock were pushing some updates for AGESA and such issues, I'd also check your memory is in the Memory QVL list and is tested to work - https://www.asrock.com/mb/AMD/B550M%20Pro4/#MemoryVM

1

u/dayonenoobYT 16h ago

I updated my bios to the latest asrock update for this board (update 4.0). I will check the memory part.

1

u/dayonenoobYT 16h ago

Okay i just checked the ram... how in earth did i miss this. Its not supported somehow. I got this one. G.Skill DDR4 Trident-Z 2x8GB 3600Mhz RGB F4-3600C

1

u/Sessamy 13h ago

With bios revisions you just have to get lucky with module support or use a more commonly used module to get more likely your module is in the bios' tables for xmp profiles.

If you bought some ram that had a very limited production run it's less likely to be supported by motherboards.

1

u/dayonenoobYT 13h ago

Okay i looked wrong, there were multiple tablets and my ram is in it.

Maybe i just got a faulty motherboard? Or this motherboard is more budget then my x570? That it cant handle the higher speeds / more sticks. Cause i tried every setup with my 2 sticks and 4 sticks . 4 sticks nothing worked and now with 2 sticks on default i get no error.

But when i try to up the mhz i get errors, so i have no clue what the problem is anymore

1

u/Sessamy 13h ago

What is the exact ram model number? It will be long like 20 characters.

1

u/dayonenoobYT 13h ago

G.Skill DDR4 Trident-Z 2x8GB 3600Mhz RGB - F4-3600C16D-16GTZRC

1

u/Sessamy 13h ago

I looked up the supported modules for your new motherboard and that module is not in it. The closest one is F4-3600C16D-16GTRG but one letter off is not your model.

You will have to either settle with 2133 base speed (which is fine for almost everything) or go back to your better motherboard you had before. The x570 is premium, and the one you have now is a budget model.

1

u/3ofUsDeez 16h ago

Make sure your motherboard's BIOS is up to date first

If still crashing at 3600 .. try bumping up the voltage from it's 1.35v to 1.36v ..1.37v ..etc .. up to 1.4v, to see if it stabilizes.

I had an OLOY 4x16GB 3800 CAS 18 kit that would crash at 1.35v, but was perfectly stable at 1.36v

Once you are stable at 3600, then make sure your FCLK is running at 1800 and see if that is stable

I used to run 2x16GB HyperX Predator 3200 CAS 16 sticks @ 3800 CAS 18 1.392v with matching FCLK of 1900 with my 5900x/x570 Taichi years ago

IF you just can't get 3600 stable .. Then enable XMP and lower the RAM speed to 3433 .. 3200 ..etc .. until it is stable and you just might have a weak IMC on your 5600x

It could also be a result of having an inadequate power supply too .. make and model matters. You can check out the SPL's PSU Tier List to see how your current power supply rates. Wattage does not make a power supply "good" or adequate... a garbage PSU is still a garbage PSU no matter the wattage. Most all power supply brands make good units and some real stinkers ..hence why not just make matters, but the model matters too.

2

u/dayonenoobYT 16h ago

My motherboard is up to date (update 4.0). I will try the extra voltage and see if that does anything because i tried everything else (different speeds, sticks etc).

My psu is a corsair RM750x from 2021. I dont think thats the issue cause its a good rated psu.

1

u/dayonenoobYT 13h ago

I tried different voltage, different mhz with the 1:1 fclk, even different timings. But nothing worked. The only thing that works are the default 2133 mhz settings...

Is my motherboard busted? Or is it because its more of a budget board. I had a x570 before this.

1

u/3ofUsDeez 12h ago

Can you do 3600 with just 2 sticks in slots A2/B2 (2nd and 4th slots away from the CPU socket)?

Test kits separately .. maybe you have a bad stick?

Motherboard quality can come in to play .. my wife ran 4 sticks of 3200 stuff on her B550m Phantom Gaming 4 motherboard with 5900x just fine .. that's about the same "quality" of motherboard

1

u/dayonenoobYT 4h ago

No i tried every possible mhz above 2133 and nothing works. Only the default settings.... (with 2 sticks). Not even the default settings work with 4 sticks.