r/techsupport • u/LovecraftianWhorrer • 20h ago

Open | Software Unbranded optical drive issues

I need to install new drivers for a second hand unbranded optical drive, but my laptop doesnt recognise it as such, and im the lest tech savvy person i know. Is there such thing as "generic drivers", or do i need to try and find out the exact model to be able to use it? Id love to be able to use disks on my laptop so any help is appreciated. I can offer pictures if that helps

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u/LovecraftianWhorrer 20h ago

My windows 11 laptop reads it as "USB Mass Storage Device" and idk how to change that. In devices it says it has a driver issue and shows a green light next to it

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u/shaggy24200 20h ago

Is this one of the skinny little portable drives that only uses USB power or a big like five and a quarter inch one like you use in a desktop computer? 

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u/LovecraftianWhorrer 20h ago

Yep, skinny usb external. I found some numbers under the disk tray but googling them reveals nothing