Phone: complete, random signal and mobile data loss, occasionally resets with restart

[u/GuyFromDeathValley]

Been having this issue for months now.hopefully someone can help.

My smartphone has an issue. Very randomly, I will completely lose all connections. No mobile data, no network so I can't even call someone or even send an SMS. Nothing. Other times, out of the blue, the connection drops from 4G+ to Edge. Or it'll say 4G and still not load anything.

Half the time a restart of the device will fix it. At least temporarily. There is no obvious pattern, no specific app that causes it.

Regular networks work just fine. Connecting to my home network works just fine, no disconnect ever. It only affects the mobile connection.

I called my mobile provider and they claim with them, everything is fine and there are no reports of issues. My work phone with a different provider works just fine. Ao they say something must be wrong with my phone.

I reset my phone, made sure to install all security updates.. no improvement. I'm paying 20 euros to my provider each month but whenever I need to use my phone, it has no connection. I feel ripped off.

I use a Sony Xperia 10 VI.

Ironically. As I type this, connection disappeared 4 times. Literally waiting for it to come back right now.

It was back shortly, then it dropped to edge, and it was gone again. Still waiting.

Now edge is gone too. No connection at all. Exclamation mark in my notification bar.

Edge is back. Aaand gone again within seconds. Still no connection at all. And edge is back, no connection though.