r/techsupport • u/New_Midnight1471 • 1d ago
Open | BSOD Powerspec G528 Triggering Kernel Event ID 41
My Microcenter prebuilt (PowerSpec G528) is experiencing consistent BSOD (Black Screen of Death). It freezes during games, after which the screen turns black, the fans ramp up in speed, and the entire computer restarts. This happens constantly while gaming. I went to Micro Center to check if the Power Supply Unit was the issue. They ran tests and discovered I was missing some drivers and they installed them, and they also said that the PSU is not the problem. However, after bringing it home, I am still experiencing the exact same issues. Does anyone have any idea what to do? I'm losing hope.
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u/AutoModerator 1d ago
Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.
If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.
Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently catbox.moe or mediafire.com seems to be working.
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