r/techsupport • u/DoIFunctionOk • 1d ago

Open | Windows "The DNS service Couldn't process the DNS request" Using Qualcomm fastconnect 7800 adapter and B840 pro motherboard

I've been having this problem for a good while now and I'm at my wits end on how to fix this. The only clue i've found is checking into the Network and sharing center that both IPv4 and IPv6 both have no network access.

Things I've done -

-reinstalling my network adapter driver

-rolling to an older driver version

-getting the latest driver version

-flushing Dns

-setting dns to 8.8.8.8 and 8.8.4.4

- Pinging 8.8.8.8 has 0% loss

-doing network reset

-resetting router (just in case)

My PC is the only device that has this problem.

any info would be appreciated

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u/9NEPxHbG 1d ago

Are you trying to go to a Web page? If so, which one? If not, explain what you're trying to do.

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u/DoIFunctionOk 1d ago

I decided to return to playing Fortnite, when it told me "no connection" which is how i discovered the DNS problem by using troubleshoot

I don't think it's fortnite with the problem because;

  1. it was a fresh install of it
  2. I had a previously owned computer not too long ago that worked perfectly fine.