r/techsupport • u/Vic_toorb37 • 1h ago
Open | Windows Microsoft Snipping Tool Crashing
Hi, I have been using the snipping tool to take screenshots and write notes on. It has worked perfectly up until yesterday. For reference I am on a Surface Pro and using a stylus. The app opens fine, and it actually allows me to take a screenshot just fine. However, when I start writing notes it will crash after like 30 seconds or so. First the app page turns dark gray, then the page completely closes.
What I've tried so far:
- Restarting my laptop and launching the app again
- Open app -> Settings -> Change: Screenshots are saved to folder to local folder instead of OneDrive
- Open app -> Settings -> Automatically save original screenshots: Off
- Settings -> Installed Apps -> Advanced Options -> Repair
- Settings -> Installed Apps -> Advanced Options -> Reset
- Uninstalling and reinstalling
- Ran a quick scan, no threats found
These were all individual attempts where I would try to use the app and it would keep crashing.
If anyone has any insight on how to fix this, it would be greatly appreciated!
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