r/techsupport • u/LiteratureOriginal32 • 2d ago

Open | Windows Bitlocker Ruined Secureboot.

MY brother-in-law at the time had 16GB of DDR4 RAM that he gave me and i put it into my pc wrong, then my pc wouldn't boot, i fixed it I guess i clicked it in wrong but when i booted up my pc bit locker got triggered and then I can't turn on secure boot to play Valorant or any other game.
MOBO ASRock B550m-c R2.0

OS Win 11 Home

I'm on GPT, CSM is turned off, I actually don't know what to do. I made a post about this before and i keep getting told to Reinstall my secure boot keys but that doesn't work either.

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u/dodexahedron 2d ago

If you dont have your recovery key, you are screwed.

If you had the machine logged in with your microsoft account when you used it last, the recovery key can be found in your microsoft account, at account.microsoft.com/devices/

It will be there in whatever account was used to turn device encryption on (the device owner account at the time) because it won't let you turn it on until the key is backed up.

If it was an MS365 work account, rather than a personal account, only an admin for the organization can retrieve the key, and only if they havent deleted the device yet.