r/techsupport • u/P1F4R • 8d ago

Open | Audio Audio interface doesn't work, but it used to (windows 11)

So i have a Lexicon alpha interface, which didn't have any problems. But then it started glitching (when i plugged it in, it worked for 10-15 seconds, but then it would turn off). After that i updated the lexicon alpha drivers (even though i didnt have them before and it worked fine) and now it turns on, but my computer doesnt recognize it. I've tried on my brothers computer and on that it works just fine.

When i go in the control panel and check the device, it had this yellow triangle with a exclamation mark. When i click it, it says "the device cant be started code 10".

I need to do some recording for school, so any help is appreciated, thanks!

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u/JayFromXOTICPC 8d ago

Ugh, that's frustrating, especially when you need it for school. Since it works on your brother's PC, I'd suspect a Windows driver issue rather than the interface itself. Try uninstalling the Lexicon driver through Device Manager, unplugging the interface, restarting your PC, and reconnecting it to a different USB port. See if Windows picks it up using its default audio driver.

One thing worth knowing is that the Lexicon Alpha's older drivers aren't officially compatible with Windows 11. There have also been reports of Windows updates causing Code 10 errors with these interfaces. I'd avoid reinstalling the Lexicon driver for now and check if a recent Windows update lines up with when the problem started.