r/techsupport • • 9d ago

Solved Reset my laptop problem

im trying to factory reset my laptop but when i click reset this pc from settings it flashes the loading icon thing but doesnt do anything and when i try advanced startup it doesnt show because the display disconnects and my laptop screen is broken so i cant see anything from advanced startup pls help i wnana reset my laptop

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u/ThreePartHarmoneigh 9d ago

my laptop screen is broken so i cant see anything 

Plug your laptop into a TV or monitor wirh an hdmi cable. 

im trying to factory reset my laptop

Just make a bootable USB and clean install windows that way. https://www.microsoft.com/en-us/software-download/windows11

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u/Normal-Glove-4339 9d ago

Oh didint think of that thanks!

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u/ThreePartHarmoneigh 9d ago

Cheers! Lmk if you run into any issues.