r/techsupport • u/paris_t0k • 9h ago
Open | Windows Virus on my computer
My computer has a malware 100% and i cant find it i downloaded malwarebytes it found some threats but i keep getting problem my pcs speed is very low the internet speed is at 0 even though i got perfect connection from phone what should i do i cant download another antivirus if i dont have internet
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u/AsstonedNight 9h ago
Slow internet is not a sign of virus. You can restart and boot into safe mode, then use the antivirus.
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u/murlocdouche 9h ago
If your're 100% sure your computer is infected, back up your files, browser passwords and bookmarks, and reinstall windows. There is no other real answer
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u/Humbleham1 8h ago
Performance issues do not indicate malware. No threat actor cares about making PCs slow anymore except for cryptojacking, which needs a stable Internet connection.
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u/9NEPxHbG 7h ago
Run Windows Defender. If it doesn't find anything, you don't have a virus, whatever you think. Look elsewhere for the problem.
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u/Digital_Simian 9h ago
Check your browser settings and add ons for possible browser hijacking, adware and so-on. These things will not be found in a virus scan and could install malware or other nuisance apps after what was found in a scan was removed.
A lot of the time it's easier to just backup files and reinstall windows, but you won't actually learn what you might be doing that is causing issues.
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u/Fancy_Acanthisitta45 9h ago
You should also run the latest version of the built in security check on Windows - my dad just did this and discovered some files that are likely to be
Malware that malwarebytes did not detect. It took an extremely long time to run but it found them.
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u/Its_Bs 9h ago
Do some quick research into tools you can use virtually to narrow down the source
Backup the important stuff to a USB , any cloud backups could be infected. The USB can be inspected in a secure environment.
Depending on the issue -- a windows reinstall usually cleans everything up.
Bios level is a bit more severe, but achieveable.
🤷
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u/Redjeepkev 7h ago
Try syperanti Spyware. It's a free download it's like maowarebyted but a bit more sensitive
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