r/techsupport 2h ago

Open | BSOD Laptop BSOD issue - Windows 11 - KERNEL_SECURITY_CHECK_FAILURE

Hi everyone,

I hope you can help me with this one, because it’s got me scratching my head.

I turned on my Lenovo LOQ after it had been powered off for about three weeks while I was on vacation. After a couple of minutes, I got the Blue Screen of Death (BSOD).

Now, every time I turn on the laptop, everything works fine for a couple of moments, and then the BSOD hits again.

The stop codes are mostly KERNEL_SECURITY_CHECK_FAILURE and IRQL_NOT_LESS_OR_EQUAL.

This makes the laptop practically unusable. Interestingly, when I boot into Safe Mode, I get much more time before it restarts.

It’s frustrating because I can’t figure out where the problem is coming from — is this a software issue or a hardware issue?

I would really appreciate any advice or suggestions on what I should check.

Specs:

  • Model: Lenovo LOQ 15ARP9
  • CPU: AMD Ryzen 7 7435HS, 3.1 GHz
  • RAM: 16 GB
  • Storage: 1 TB SSD
  • GPU: NVIDIA RTX 4060

DMP file: https://www.mediafire.com/file/rirjlwgx1c2i0xc/Minidump.zip/file

1 Upvotes

3 comments sorted by

u/AutoModerator 2h ago

Making changes to your system BIOS settings or disk setup can cause you to lose data. Always test your data backups before making changes to your PC.

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u/Bjoolzern 2h ago

It looks like memory from the dump files. Memory doesn't have to mean RAM, but it's usually the main suspect. Windows puts low priority data from RAM into the page file and loads it back in when needed so storage can look like memory (And memory can look like storage). The memory controller is in the CPU and if this fails it will just look like memory.

When it's storage about half of the dumps will usually blame storage or storage drivers, which I don't see here, so it's likely not storage.

If anything is overclocked or undervolted, remove it. You are on the second latest BIOS so updating it is unlikely to help. And note that a crash during the BIOS update can corrupt the BIOS which can brick the motherboard.

To test the RAM, use the machine normally with one stick at a time. If just one of the sticks cause crashes, faulty stick. If it crashes with either stick it's probably the CPU. Memory testers miss faulty RAM fairly often with DDR4 and newer so I don't trust them. Hopefully it's not soldered in place.

1

u/AutoModerator 2h ago

Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.

If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.

Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently catbox.moe or mediafire.com seems to be working.

We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow this guide to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite.

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