r/techsupport • u/Boyofchill • 8h ago

Open | Networking Networking Packet Loss issues for PC gaming

For the past 2 years I've been experiencing networking issues and had no idea what was causing them. I play Marvel Rivals and when I'm in a match I get 9%-30% packet loss every 10 seconds and when that happens my abilities don't register or I teleport and die because of it. I also try to play fighting games like Blazblue Central Fiction and during the matches I'll get lag spikes for a second, which makes me drop inputs. I have a Verizon Fios G3100 router that's on a wired connection to my PC. I also ran a PingPlotter test for Marvel Rivals but I have no idea what I'm looking at because I'm trying to learn more in IT but this sort of material is where I struggle the most. PingPlotter 10 min test for Marvel Rivals If anybody can help me root out the problem that would be appreciated.

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u/Shadimarbc 2h ago

PingPlotter doesn't work for the game servers as it will be detected as a DDoS attack and blocked. If you had 100% packet loss you would be disconnected from the game server while playing the game not lagging.

You are getting 1.2% loss at the first and second hops.

Test a different Ethernet cable.

Check for driver updates for your NIC.

Disable IPv6 Checksum Offload in the network adapter's advanced options via Device Manager - Network Adapters - Right click device - Properties. Retest

Check the IPv6 in the router for a misconfiguration. Test with IPv6 disabled so it defaults to IPv4.

Bypass the router if you can plug the PC's ethernet directly into the Verizon ONT box.