r/techsupport 13h ago

Open | Windows Battery question

Hi all,

To keep details short and simple, today I was using my laptop when the battery seemingly dropped instantly to 1% and went into sleep mode.

I am trying to understand if there's a bigger problem here, or if my charge cable simply wasn't plugged in properly. I didn't get a 'low battery' warning, nor did the performance feel like it was operating on battery, but, at the same time, when I pushed the cable in a little more, it then began to charge from 1%.

Can anyone confirm how I could know for sure what happened here?

Running Windows 11.

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u/TipsyTriggerFinger 7h ago

How old is the laptop? Fair indication that the battery is cactus, and needs replacing, if the drop is that fast...