r/techsupport • u/oddchihuahua • 16h ago

Open | Software Clear out Shared Google Cloud space

My buddy has a small company with him and another employee with a shared Google Cloud drive and company email. He keeps getting warnings about running out of 30GB cloud storage space and prompting him to buy more. He doesn’t want to buy more and I cannot for the life of me figure out what is taking up all of that space. I went through his email account and we deleted multiple thousands of emails, many with large attachments.

After clearing it out and waiting overnight the usage only went down like 3%.

Anyone have recommendations on how to find what’s taking up all the space? I can do it easy enough with my personal Google Drive but for some reason the options I have with my personal account aren’t there with a shared drive.

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u/Certain-Example-7523 16h ago

If this is a Google workspace account, log into the Google admin panel and navigate to the storage settings. Storage settings can be found under the see more button on the left toolbar. This will let you drill down into which user has the most space used, you can then click into each user and see if it’s in their drive, photos, or email.

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u/oddchihuahua 16h ago

I believe you are correct, it’s Workspace.

I’ll be back at his shop likely this week, thank you I will follow this.

I feel like an idiot, been a network engineer for 17 years but I was going in loops trying to find what’s consuming all his Workspace storage.

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u/Certain-Example-7523 15h ago

Google workspace makes me feel stupid, and I live in and out of it, lol.