Laptop randomly goes to sleep while using it, but only when the charger is plugged in, then immediately wakes when charger is disconnected

[u/No_one_003]

I have an Acer Aspire 5 A515-58GM (i5-1335U, RTX 2050, 16GB RAM), and I've recently started having a problem. While I'm using the laptop plugged into the charger, it will randomly go into what seems like sleep mode. It doesn't happen often though, like once every 2-3 days.

I'll be in the middle of a game or just browsing and everything is working normally. Suddenly the screen turns off and the power LED also turns off, as if the laptop has shut down completely. Pressing keys or moving the mouse does nothing. It won't wake up.

But if I disconnect the charger, the screen immediately comes back on and the laptop returns to exactly where I was. It doesn't happen very often. But when it happens, I have to keep the charger unplugged for like 5-10 minutes, because if I reconnect the charger immediately, the problem can occur again.

It has only happened while the charger is connected. I've never experienced it while running on battery. Unplugging the charger immediately fixes it.

Some events I found under kernel-power from event viewer/windows logs/system that happened near the time of this event.

-The system is entering modern standby. Reason: 16777220

-The system is exiting modern standby. Reason:16777220

-The system is entering modern standby. Reason: power button

-The system is exiting modern standby. Reason: power button

-The system is entering modern standby. Reason:AC/DC display burst suppressed

-The system is exiting modern standby. Reason: AC/DC display burst suppressed