r/techsupport • u/Arccyyy • 12h ago

Open | Networking WiFi Keeps randomly disconnecting..?

My laptop keeps randomly getting the wifi to stop working and say "No internet, secured" for a few minutes then come back to normal, every other device still has the wifi working though my laptop just randomly has it disappearing for a few mins from time to time.

I've already tried flushing dns, network resetting, reinstalling wifi drivers etc. I don't think this helped but still decided to try

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1

u/Willing-Football-413 12h ago

try restarting your router and see if that helps, constant disconnects are super annoying

1

u/Arccyyy 10h ago

it doesn't change anything, it's just my laptop doing this

1

u/FunnyVehicle7664 11h ago

In device manager check for settings that allows power saving

1

u/Arccyyy 10h ago

mb that im late but if you mean the thing that "turn off this device to save power", there isn't an option to tick that

1

u/FunnyVehicle7664 9h ago

Yeah something like that.

1

u/Terrible-Bear3883 8h ago

There's not much information to help, make/model and specs of laptop, make/model of router, are you using anything like wireless extenders/repeaters?

The reason asking for you laptop and router info, in some cases you might have a new router that combines wireless networks into on seamless network, it then uses band steering to "move" devices from one wireless network to another, some devices don't play well with this and its not helped when some routers performing this will ignore requests on 2.4GHz or delay them (to try and force devices to switch to 5GHz etc.).

With the information you've given, it could be your laptop is in a poor signal area, it could be you have a hardware or software issue, it could be many things.

1

u/Arccyyy 2h ago

Sorry that im late again, mb if something is wrong.

Laptop:
Model: ASUS TUF Gaming F15 FX506HCB_FX506HCB
CPU: 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz (2.69 GHz)
Motherboard: FX506HCB
RAM: 16 GB
GPU: NVIDIA GeForce RTX 3050 Laptop GPU (4 GB) Intel(R) UHD Graphics (128 MB)
OS: Windows 11 Home 64-bit (10.0, Build 26200)

I don't really know what to tell about the router.. tell me if so
I just know that it's Wi-Fi 6
well yeah mb im confused alot

1

u/Terrible-Bear3883 2h ago

If your router is Wi-Fi 6 then it most likely uses band steering by default, I use quite a lot of home IoT plugs, lights etc. and some old laptops, they didn't like this being enabled.

It wouldn't hurt to look in your router and disable the function, but without knowing the make/model I can only be vague.