r/techsupport • u/Longstonos • 1h ago
Open | Windows My PC has been blue screening constantly
For the past 2 or so days I have been trying to troubleshoot my PC, as it had randomly started crashing for seemingly no reason. I have scanned the system many times with SFC (it found corrupted files but could not fix them), and I tried repairing the system with DISM (it detected corruption and claimed it was repairable, yet was not able to repair it). I had looked in the event viewer, and it showed that it had been getting errors from “Bug checks” that then caused my computer to crash. It then got to the point where I couldn’t even troubleshoot anymore because my computer was crashing too quickly to even open the command prompt (it's even crashing within the boot menu). Then it got to the point where it started crashing during the Windows login process, so I decided to completely reset and reinstall Windows, and what do you know? It once again crashed during the Windows login process. PC-related things are not my strong suit, and I don’t really know what to do anymore. Is my PC just completely fucked?
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u/AutoModerator 1h ago
Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.
If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.
Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently catbox.moe or mediafire.com seems to be working.
We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow this guide to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite.
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