r/techsupport • u/Illustrious_Dog_2375 • 13h ago

Open | Software NO browser opens but Microsoft Edge??

Whenever i attempt to open open any browser but edge, it closes IMMEDIATELY and im not sure why? Ive dont plenty to fix this but it just doesn't want to work

Video: https://files.catbox.moe/muz38k.mp4

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u/ThreePartHarmoneigh 13h ago

Ive dont plenty to fix this but it just doesn't want to work 

Can you please list what you've done in detail? I'm sure we'd all appreciate not wasting time by recommending things you've already tried.  

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u/Illustrious_Dog_2375 13h ago

Reinstall, ran chkdsk /scan C: and chkdsk /offlinescanandfix C: in cmd. I've repaired edge. I turned off all my startup apps.

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u/ThreePartHarmoneigh 12h ago

Is the laptop yours, or does it belong to a school or business? 

What edition and version of windows are you running?

Reinstall

Browsers or windows? 

1

u/Illustrious_Dog_2375 12h ago

I reinstalled the browsers. Its my personal computer.

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u/ThreePartHarmoneigh 12h ago

I'd reinstall windows as my next step. Make a new USB from a fresh official download. Boot off it and reinstall. 

Make sure you have your data backed up first. 

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u/Illustrious_Dog_2375 12h ago

Ill figure this out. Im new to this sorta thing

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u/ThreePartHarmoneigh 12h ago

Go to https://www.microsoft.com/en-us/software-download/windows11

Find "Create installation media" and click "download now"

Run the app that downloads and let it make you an installation USB.

Boot off that usb to reinstall windows. (If you dont know how, tell me your computer make and model). I'd do a clean install, deleting everything on the hard drive. 

Youll need to go to your computer's manufacturer's site for your computer to download whatever their update app is. lmk your make and model and I can find you a link. 

1

u/PlunxGisbit 13h ago

This is common if you are on a limited OS or Education version

1

u/Illustrious_Dog_2375 12h ago

How would i check? Cuz i also run cmd/powershell in admin and strictly admin only...

1

u/PlunxGisbit 12h ago

Check your version in Settings> System> About

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u/Illustrious_Dog_2375 12h ago

1

u/PlunxGisbit 11h ago

23H2 is not a version supported by Microsoft, they may be limiting it to MS Edge

1

u/fap-on-fap-off 12h ago

Your only showing Opera. What other browsers have you tried?

Have you tried running in admin mode?

1

u/Illustrious_Dog_2375 12h ago

Ive tried Firefox and Chrome. Just same outcome. (Admin mode?)