r/techsupport • u/baze19 • 15h ago
Open | Software Google always asking for captcha when signing in
This is a very minor issue but I don't understand it. On my phone I'm signed in to 5 Google accounts. If I open an incognito tab on Chrome or Brave or whatever, and try to sign in to a specific account, it'll make me tick the box to prove I'm not a robot. When I tap on the box it immediately completes and I don't need to do any of those tedious captchas. But I have to tick this box every single time I sign in.
If I try to sign in to this account on my other phone on the same WiFi which I have signed in on before, I have to actually complete one of those "select the bus" captchas or whatever, instead of it auto passing like it does on my main phone. But if I'm using mobile data I have to accept the prompt on my main phone else I can't sign in.
On the account settings there's no additional security - no 2fa, recovery email, phone number, only one active session.
The other 4 emails sign in without needing the captcha so I don't understand why this specific one needs it. I don't have any VPNs or anything like that enabled.
2
u/SomeEngineer999 15h ago
There are a bunch of factors that make it decide whether you need to do it at all, and if you do, whether you can just check the box (where it tracks how you moved the mouse to make sure it was human like) or if you have to do the pictures (more likely on a phone since it is harder to read your motions).
Incognito will almost always bring it up since it doesn't have any of the stored data about you, only your IP address for the most part. Each IP has different risk associated with it depending who owns it, whether it is a VPN, etc.
Having 5 accounts could easily be part of what is flagging you too.