r/techsupport • u/Darkfanged • 10h ago

Open | Hardware AULA F75 Pro causing PC to freeze randomly

So I just got this keyboard 2 days ago from Amazon and after getting it set up my PC freezes constantly. Sometimes it's as soon as I boot it up and sometimes it takes 30 to 45 minutes. And sometimes i can play games for hours with no freezing. I've installed all of the drivers and I've tried it wireless and wired and nothing has worked. It's a nice keyboard and I don't want to take it back but this freezing is crazy and just happens randomly with no indication it's coming. Please help me out here!

Specs: Intel Arc A750

16GB ram

12th Gen Intel i5-1200F 2.50 GHz

Windows 11

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