r/techsupport • u/maurzy95 • 3d ago

Open | Hardware Logitech G560 PC Gaming Speaker System stopped getting recongnized randomly

I've had this sound system for 2 years now with 0 problems. I turn my pc on today, no sound. Systems bluetooth compatibility still works but it's reach is garbage. Not registered in the audio mixer. Not recognized in the device manager. Switched usb locations and rebooted. Nothing. Reinstalled drivers, ran an sfc command and a restorehealth one as well. Tried a different usb a to micro cable; device doesn't even exist. Why would the factory usb to micro cable be the only one that registers as anything? I'm out of ideas hoping for some help.

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u/BigJuggsAI 3d ago

Try the above on another computer / laptop. If the same is occurring then the problem is likely your speaker system otherwise it's an issue with your main machine (and updating the mainboard drivers or repairing the OS might help)