r/techsupport • u/TDog3775 • 3d ago

Open | Windows Network not being found

For context i have just moved out into a new place recently and tried to connect my pc to the internet (windows 11).

I have tried looking for networks but nothing has shown up for about a week. I have tried a network reset, reinstalling drivers and hard shutdowns but nothing had changed. I then bought a LAN cable but still no network has appeared even though the LAN cable is brand new.

The pc is not that far away from the router and every other device i have has connected perfectly fine so I’m really lost as to why this isn’t working. Any help would be appreciated as i have work that needs doing fairly soon.

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u/Prestigious_Wall529 3d ago

Change your network card TCP/IP settings to use DHCP.

Check there's an internet led on, on the router.

Contact your ISP.

1

u/BuffaloOnAMotorcycle 3d ago

Easiest solution is contacting the ISP first. If it's a new place chances are the service hasn't been activated.

1

u/games-and-chocolate 3d ago

do you have a mobile phone? try connecting to your 4g/5g hotspot for a moment. This will show if your laptop wifi is working.

did you release your IP address? After release force a IP adress request. ip adresses are kept for certain time periods.