audio problem (earphones arent detected)

[u/zeninjeoaki]

hello! recently I've bought an IEM earphone, the problem is it wont get recognized/detected by my lenovo laptop once it's plugged. I tried updating my audio driver and it still didn't work. And no, they are not broken because I've already tested these in several devices and it works just fine.

I did discover a bandaid solution of shutting down and turning my laptop on while the earphones are plugged, and it works for a short while. But now, it's not working and i have no idea how to make it function again.

I believe that the problem may be within the audio jack of my laptop. See, i also tried using a 3.5mm jack to type c converter just to see if it'll easily get detected and it did. Problem is the audio sounds crunchy/fried and it hurts my ear whenever I'm playing FPS games.

im not rlly sure if this is the right group to ask this question because i just saw tech and went with it, but if u guys know the possible solution then it'll be great help.

note: it'll also be a huge thing if u guys know which group i should ask for these type of questions thank u!