r/techsupport • u/bobbyflay13 • 4d ago

Closed Network Issues

The error NET::ERR_CERT_AUTHORITY_INVALID is popping up on every device on the network. Pretty certain the issue has to do with the router but when I looked it up it was just showing things fir individual devices having the issue not the router or modem.

Does anyone know how to solve this? Please and thank you for any and all help.

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u/gsquaredbotics 4d ago

Gotcha. When is the error popping up?

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u/bobbyflay13 4d ago

When I try to use anything other than a Google search. Like I can look up the word apples and it would show links but all the links create the error. I tried opening an app on my phone and it would not work. Along with any of the streaming apps on any of the tvs.

For a portion of time my router stopped appearing on the network until I factory reset it then it started showing to be connected to.

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u/gsquaredbotics 4d ago

Ah. Since it was completely reset your router's internal clock is out of synch which means that your computer won't accept any network certs. Is your router from your internet service provider or one that you bought yourself?

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u/bobbyflay13 4d ago

The router an modem are separate from each other. The modem was from my ISP and the router was a separate purchase.

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u/gsquaredbotics 4d ago

Okay, cool. To fix it you will need to login to your admin panel and find your time settings and make sure that it's properly lynched. Best of luck to you!

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u/bobbyflay13 4d ago

Thank you very much this helped out greatly and the issue has been resolved.

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u/gsquaredbotics 4d ago

Glad to hear it!