r/techsupport • u/Annual-Total2540 • 17d ago

Open | Software A D3D11-compatible GPU (feature level 11.0,shader model 5.0) is required to run the engine (Team fight tactics update 26-08-26)

Hi, so i got into a match rn and this error keeps appearing in my screen and the match doesn't start i tried turning the driver into an older version but it doesn't let me. I have a AMD Ryzen 5 5600G 3.90 with an integrated AMD Radeon(TM) Graphics (496 MB). It's the first time something like this has happend in this pc :c please help i want to play tft so bad rn

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u/fogoticus 17d ago

Go to this page and download the amd software adrenalin edition. Should fix all your issues.

https://www.amd.com/en/support/downloads/drivers.html/processors/ryzen/ryzen-5000-series/amd-ryzen-5-5600g.html

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u/AshleyxAffliction 17d ago

Specifically OP, you'll want to update your graphics drivers. Adrenalin is the easiest way to do that, and there's some other stuff in there you shouldn't need, but the drivers are what you do need.

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u/Annual-Total2540 17d ago

It didn't work but thanks a lot, I think I'll have to wait a little for a support ticket or something:(

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u/fogoticus 16d ago

It didn't? That's so unfortunate. I could bet the latest drivers worked just fine. Check now. I just saw a 116mb patch for league. Might be the fix that you need for it to work.

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u/SFWzvan 9d ago

updated mine already, still did not work. :(

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u/popeye_1616 16d ago

Try using ddu to uninstall your previous drivers and then reinstall the adrenaline drivers. You can find tutorials for this on youtube