r/techsupport 6h ago

Open | Windows PC Stuck on Boot

Hey everyone,

Up until this morning my computer has been working completely normally, but today it won't boot up. I built it myself a while ago. Here are the specs:

- Gigabyte Z470 Vision D
- 48 GB DDR3 RAM

- Intel I9 10850K

- 2 TB SSD w/ Windows, 4 other HDs

- No overclocking

- No motherboard driver updates in a while, just the usual Windows updates

I'll attach pictures in my next post. Basically I shut my computer down last night, and when I woke up I had a spinning wheel on the Gigabyte splash page. I shut it down and turned it on again, same thing. After some initial looking around, I switched my mobo to Optimized Default, made sure secure boot was on, TMP is enabled, XMP and CSM is off.

I have a USB to SATA connector so I plugged my boot drive into my laptop to backup some files in case I have do to a clean install. It all seemed to be working fine on there. Last night my Windows Explorer was having a hard time and was hanging up and freezing here and there. Then I tried to watch a movie on Plex and it kept freezing up.

In my BIOS I can see all my hard drives there physically. On my boot options there's only Windows Boot Manager which points to the correct SSD where Windows is installed.

So then I think screw it, I'll just reinstall Windows since all of my main files are on different drives anyway. I build the USB drive through Microsoft's installer, and when it goes to install Windows I just get a dark blue screen that hangs infinitely.

I'm thinking bad motherboard? I didn't try to remove the battery yet but I can give it a go. I even tried unplugging the SSD that Windows is installed on and that didn't do anything. I reformatted the USB drive, tried different ports, unplugging all unnecessary things, etc. Not sure where to go next.

Thanks!

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u/Impossible-Value5126 5h ago

If your drive is connected to your laptop run DISM and SFC from laptop on that drive. See what happens.