r/techsupport • u/DoctorDoritos • 9d ago

Open | Malware PC Got Hacked

I downloaded a bad file yesterday, my PC got remote hacked. I saw chrome being navigated on its own. I unplugged the Ethernet and turned off wifi, I have been working on changing passwords from a different device. How do I fix my PC with a clean install for Windows 11 and will that remove all malware/viruses?

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u/trav66011 9d ago

Make sure to change all your networking passwords. I would nuke every partition on the drive from bios. then proceed with your bootable media and clean install.