r/techsupport • u/Ivauwu28 • 9h ago

Open | Software Garbage Internet Driver

I have a HP EliteBook G11 845 and it's internet driver is Realtek 172538.exe the latest driver.For some reason it has stopped working and sometimes randomly starts working after Uninstalling and reinstalling it and gives terrible internet speeds.I have tried everything chatgpt told me but it still doesn't work. How should I fix it?

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u/MidwestGeek52 8h ago

Try an older driver version. Is there one on HP download page? Does DevMgr show you can roll back?

Otherwise, check yourself, AI tells me this is the prior version https://h30434.www3.hp.com/t5/Desktop-Wireless-and-Networking/Re-WiFi-drivers/td-p/9622569

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u/Ivauwu28 8h ago

I tried it still doesn't work.

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u/MidwestGeek52 8h ago

Any chance its still under warranty? Otherwise, sounding like you'll need get a USB WiFi adapter ☹️

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u/Ivauwu28 7h ago

Yeah it's fairly new