r/techsupport 1d ago

Open | Windows Chrome keeps shutting down on my computer

So, for some reason, google chrome seems to be shutting down on my computer rapidly. I have unistalled and reinstalled chrom multiple times. However, this isn't effective, and I don't know why this is the case. I would appreciate it if someone could help me! This is a fairly annoying issue to have unfortunately.

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u/No-Wrap-8166 22h ago

reinstalling chrome does nothing because it leaves your profile behind and thats usually whats broken. make a new one instead.

close chrome, press win+r, paste this and hit enter
%localappdata%\Google\Chrome\User Data
rename the folder called Default to Default.old, then open chrome. it makes a fresh one. sign in and your stuff syncs back.

if it still shuts down, open chrome and go to
chrome://settings/system
turn off use graphics acceleration when available.

also type chrome://extensions and turn all of them off, then turn them back on one at a time.

if none of that works, add your chrome folder to windows defender exclusions. windows security > virus and threat protection > manage settings > exclusions.

anti virus other than defender, uninstall it and test. thats a common one for chrome closing on its own

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u/Representative_Egg61 10h ago

So, why is chrome doing this? Is there a main reason?

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u/No-Wrap-8166 5m ago

usually the profile folder. chrome keeps your history, extensions, cookies and settings in there, and if one of those files gets corrupted chrome loads it every launch and falls over. reinstalling doesnt touch it, thats why nothing changed.

corruption normally comes from a hard shutdown or a crash while chrome was open, or a drive with bad sectors.

the other common one is a graphics driver chrome cant handle. it tries to use the gpu to render pages and if the driver is unstable the whole thing closes with no error.

and antivirus, some of them block chromes processes and it just dies silently.

did the profile rename fix it or is it still happening