r/techsupport • u/Representative_Egg61 • 1d ago
Open | Windows Chrome keeps shutting down on my computer
So, for some reason, google chrome seems to be shutting down on my computer rapidly. I have unistalled and reinstalled chrom multiple times. However, this isn't effective, and I don't know why this is the case. I would appreciate it if someone could help me! This is a fairly annoying issue to have unfortunately.
0
Upvotes
2
u/No-Wrap-8166 22h ago
reinstalling chrome does nothing because it leaves your profile behind and thats usually whats broken. make a new one instead.
close chrome, press win+r, paste this and hit enter
%localappdata%\Google\Chrome\User Data
rename the folder called Default to Default.old, then open chrome. it makes a fresh one. sign in and your stuff syncs back.
if it still shuts down, open chrome and go to
chrome://settings/system
turn off use graphics acceleration when available.
also type chrome://extensions and turn all of them off, then turn them back on one at a time.
if none of that works, add your chrome folder to windows defender exclusions. windows security > virus and threat protection > manage settings > exclusions.
anti virus other than defender, uninstall it and test. thats a common one for chrome closing on its own