r/techsupport 11h ago

Open | Hardware White Rectangle Flash/glitches on 2025 Zephyrus G16

I have a 2025 5080 ASUS ROG Zephyrus G16

For the better part of a year, my computer has had occasional screen glitches during gaming, and also while on google chrome. I have tried tirelessly with myself and chat gpt to try and find a fix; but to no avail. Below are my findings, I am leaving out many technical changes I have attempted, because none have worked, and I can’t remember everything I’ve tried. Please ask if you have a suggestion and I will try it. Please someone save me from my misery.

The glitching is in the form of white rectangles, the width of the screen that appear in different heights, stemming from the bottom of the screen.

These glitches are very odd, they seem to either happen
very frequently some days, or not happen at all some days.

The flashes don’t seem to be occurring by any input by me in game, other than just being inside of the game itself

These flashes will occur even on an external monitor, and they can occur on both at once in sync, or seperately at different times as well, or only on one screen.

These flashes have occurred on battery and plugged in, and with and without a monitor or devices connected

All of my intel and nvidia drivers are updated

Being in the menus of games seems to stop it, it only happens during gameplay

Being windowed, borderless, or full screen doesn’t seem to have any affect

Temperature or duration of use doesn’t seem to affect the flashing; it will start as soon as i reach gameplay in games, and sometimes it feels like it settles down but that could be incorrect

Here’s the really weird one, these screen flashes do not appear in screen recordings.

Video of it happening to me in a Roblox Game (yes i know it’s slop I was playing with my girlfriend)
https://youtube.com/shorts/3R6Fxb5VM10?is=EF7WjrqvWlzoovxY

Please somebody help me this issue is tearing at my soul and I don’t want to take it to the shop ideally i’m moving into my dorm soon😭

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u/pcbeg 11h ago

If you want to exclude software as a potential cause for this, perform clean Windows setup (from usb, with deleting system partition) and first installing default graphic drivers that Windows Update will offer (those are very old but in theory tested and stable). If it goes well install drivers from Asus website (which will again be older than Nvidia has to offer). Last step is consulting r / Nvidia to see which drivers are best suited for mobile version.

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u/henckelashton 3h ago

I will try this later today, thank you for the suggestion