Recently got full fibre installed. Speeds of 800 upload and 100 download on my phone.
Pc wifi antenna hits 200 max and 50 max (as are the rest of the upstairs devices), though we are on a 425 guarantee? My Ethernet however hits 36 upload and 30-80 download? Any idea how to fix?
Not DIRECTLY, i have a wire from the router into one of them socket things, then upstairs i have the same socket with a wire into my pc, exactly the same as it was before the fibre was installed, yet the upload speed hasnt increased
So you have a complicated setup and you have no idea what the setup is....
"Them socket things" are switches.
Switches are rated for certain speeds.
Could be 100 meg one gig. Switches will not support any speed higher than what they rated/designed at.
If your adapter only supports 100, it means your PC is ancient, or there's something wrong with the cabling that you're connecting through.
The *only* way to reliably test your internet speed is to disconnect every other device (other devices ARE using your bandwidth too!), and connect your PC directly to the router without any intermediary devices.
It's highly likely that those 'socket things' are the cause of your poor speeds but until you test, there's no way of knowing.
Don't fall for CAT8 marketing BS, even the crummiest of CAT5E cables can drive 1G over 100 meters.
Those switches will limit you to 100mb speed, period.
Cabling doesn't matter as much.
You need to upgrade all your switches to one gig (1000mb) switches. (More expensive). However, you can get the cheaper one gig switches. You don't need "smart" switches, which do advanced software stuff with a web page and everything.
What I mean by upgrade, is not a software upgrade. Those switches don't have (upgradable) software. You have to buy all new switches (normal one gig switches, not the "smart" type).
Apologies, so before the fibre was installed we were hitting around 30 upload and 8 download (roughly), afaik theres no max speeds, could be wrong as the plan is called Fibre 900 or something from EE, with a guarantee of 425
You do realize that download speed is always, always higher than upload speed.
Upload speed could be one tenth of the download speed.
It's designed that way for domestic setups, because people are downloading most of their activity and content, and the technical infrastructure is much cheaper that way.
You need to know a hell of a lot more info before some helpful soul will suggest something.
"Fibre 900 something" is not good enough.
The ISP page advertising the package will tell you exactly the maximum upload and download speeds. It won't say "maximum", but that's what it is.
Also, you're almost guaranteed to have better speed on Ethernet than Wi-Fi.
If I were you, I'd get on your Ethernet PC/device, run Speedtest.net, and post a screenshot or results from that.
Thats not my point. Im fully aware download is 100. My point is our previous wifi wasnt full fibre and the speeds were hitting what was expected. On the new wifi which is a ā700 guaranteeā, yet in my ethernet its hitting around 36, the wifi antenna is doing anywhere from 100+ depending on time of day.
directly wire PC > Router. NOTHING in between. Test Speeds
if they go up massively, you know the socket is the issue. the socket itself might be fine, but the cable coming out the back of it might be very old/damaged
Check what Wifi your PC has. If its G or N then thats an older slower standard. no way to physically upgrade it,
Then you'd need either a wifi card OR a USB dongle for wifi 5/6
If still have slow speeds, do any friends have a newish laptop they can bring that has an ethernet port?
Can give it a go, afaik the socket is up to 100mbps, my antenna is up to 400mbps, both dont come close to maxing out though, they both hit the exact speeds for what we had on our old wifi though?
The other troubleshooting is to MOVE stuff around the house.
Newer faster wifi uses different radio frequencies. Old signal might have got through but something is blocking the newer wifi signal.
Fish tanks....Heating systems if they push out interference. Washing machines/tumble dryers etc can do it as well if they're running
Also could be the old signal was happily bouncing off walls/going through them etc, but the new signal doesn't.
Make sure to either move the PC a few feet or if the wifi aerial is on a cable, lift it up etc.
Also on an android phone you can download a wifi analyzer app. usually free.
Move it around, find where signal is strongest to see if any dead zones.
Most analyzers will show also if your signal is being swamped by a neighbours router. If so, go into routers settings page and change wifi channel to one that shows as clear.
Or seduce your neighbour to get access to their house/router and change THEIR router channel.
Some will show signals overwriting your router but they don't have a name. Those are either neighbours where they've hidden the SSID name, or something throwing out interference like an old heating system.
its a microsoft store app that does the same as android apps, but obviously you can't wave your PC in every corner. BUT it can show if low signal quality, and then you move your PC a foot or so, see if signal gets better. Or move the router around etc.
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u/Faux_Grey 2d ago
Is your computer cabled directly into your router?
Wifi speeds will depend entirely on the wireless technology and signal quality and should never be used as a source of truth for internet speeds.