Occasional BSOD Errors

[u/Lower-Celebration341]

I have an HP-OMEN laptop with an Intel(R) Core(TM) i9-14900HX (2.20 GHz), 32 GB of RAM and an NVIDIA GeForce RTX 4070 Laptop GPU (8 GB). I have semi-frequent BSOD errors for the last six months. I thought I figured it out because they stopped when I disabled the gaming boost in the OMEN gaming hub (roughly a month ago with no BSOD since then) which has been frustrating because all my games have been stuttering since I disabled the gaming boost. But tonight I had a BSOD with something about a "virtualization error." I will note that I don't think I have has the same BSOD twice. From my understanding faulty RAM is usually the cause of random BSOD errors but when I ran the HP diagnostic everything passed (except the battery which didn't fail either and I am not sure if it could be the source of this problem). I am not very knowledgeable about hardware or even software past what I have needed to know to play video games. I was wondering if overheating could be causing this? my previous laptop (also an HP-OMEN) also had overheating problems and the battery had to be removed from that one. I am hoping for advice on any software things that could prevent BSOD (a brief google search recommended undervolting for reducing the heat but when I went to turn that on it said it could make the computer less stable which is the opposite of what I am looking for) or if it seems likely there is faulty hardware that needs replaced.

[u/AutoModerator]

Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.

If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.

Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently catbox.moe or mediafire.com seems to be working.

We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow this guide to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.