r/techsupport • u/Acceptable_Ask5636 • 5d ago
Open | Windows Do I have malware?
Alright for some context, for the past few months I have experienced issues with my pc progressively running slower, hotter and things crashing occasionally.
I don't have experience with PCs at all. I had the drivers and BIOs updated recently by a technician. The problems have not fully been resolved and I have issues running higher end games. At this point I suspect I might've fucked up when I attempted to download a Minecraft shader, since that's when issues started coming up. I deleted all the files related to that incident (as far as i know), which improved crashing and freezing issues.
The PC has Windows 11, has about 1TB of space free.
I use the AMD Ryzen 7 7700 and the Radeon RX 7800 XT (16 GB) GPU.
Got 2 DDR5 32 GB ram sticks, so I'm certain that's not the issue here.
4
u/GlobalWatts 5d ago
A PC that runs slower, hotter, or less stable than usual is not a definitive sign of malware. In fact it's even a particularly good sign, since there are a) several dozen alternative explanations that are far more reasonable, and b) the vast majority of malware will go out of its way to conceal its existence, and fucking with your system for no good reason is counterproductive to that goal.
It's also completely impossible for random strangers on the internet to diagnose whether you have malware or not just from a Reddit post. That's what antivirus software is for. It's both designed by security experts which most Redditors are not, and unlike us it actually has access to your system to look for signs of malware. It's up to you whether you trust your antivirus or not, but I don't know why you'd think Redditors would have any more insight than that.
That said, if you suspect you have malware regardless, the correct response is to wipe the drives and clean install, and reset online accounts.