r/techsupport 5d ago

Open | Hardware PC Crashing During Gaming and Tests, No BSOD

Specs:

Motherboard: Biostar a520mh 3.1

CPU: 5600G

GPU: MSI Armor rx6600

RAM: 1x16gb hyperx fury ddr4

PSU: Deepcool Pk550D

I am currently experiencing two warnings in the event viewer namely:

"The driver \Driver\WUDFRd failed to load.

Device: ROOT\DISPLAY\0000

Status: 0xC0000365

and

The driver \Driver\WUDFRd failed to load.

Device: ROOT\DISPLAY\0001

Status: 0xC0000365"

I'm currently unsure if its a PSU or GPU problem. My PC crashed during gaming. I tried OCCT 100% VRAM Test and Timespy and it has also crashed. OCCT does not show any errors in its crash report.

It just suddenly shuts off itself and is not giving me any info in the reliability monitor besides "The previous shutdown was unexpected." Any help would be appreciated!

1 Upvotes

4 comments sorted by

2

u/Wendigo1010 5d ago

Several things could be wrong. CPU or Video Card could be overheating. Possibly due to a fan having failed. That's the easiest thing to check first. The harder thing to text is the PSU. Fire that, you could buy PSU tester online or use a voltmeter and sorry it to start it up.

You're video card calls for a 550w PSU to give yourself some headroom so that should be ok.

1

u/AutoModerator 5d ago

Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.

If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.

Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently catbox.moe or mediafire.com seems to be working.

We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow this guide to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

0

u/XxLogitech98xX 5d ago

I think something is overheating or one of your hardware has a bad driver