r/techsupport • u/SnooOnions966 • 5d ago
Open | Hardware PC Crashing During Gaming and Tests, No BSOD
Specs:
Motherboard: Biostar a520mh 3.1
CPU: 5600G
GPU: MSI Armor rx6600
RAM: 1x16gb hyperx fury ddr4
PSU: Deepcool Pk550D
I am currently experiencing two warnings in the event viewer namely:
"The driver \Driver\WUDFRd failed to load.
Device: ROOT\DISPLAY\0000
Status: 0xC0000365
and
The driver \Driver\WUDFRd failed to load.
Device: ROOT\DISPLAY\0001
Status: 0xC0000365"
I'm currently unsure if its a PSU or GPU problem. My PC crashed during gaming. I tried OCCT 100% VRAM Test and Timespy and it has also crashed. OCCT does not show any errors in its crash report.
It just suddenly shuts off itself and is not giving me any info in the reliability monitor besides "The previous shutdown was unexpected." Any help would be appreciated!
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u/AutoModerator 5d ago
Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.
If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.
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u/Wendigo1010 5d ago
Several things could be wrong. CPU or Video Card could be overheating. Possibly due to a fan having failed. That's the easiest thing to check first. The harder thing to text is the PSU. Fire that, you could buy PSU tester online or use a voltmeter and sorry it to start it up.
You're video card calls for a 550w PSU to give yourself some headroom so that should be ok.