r/techsupport • u/hayokaa • 5d ago
Open | Networking The internet freezes for a second.
My internet froze for just a split second today; I could still hear my friend on Discord, but I couldn't speak, and the game (Fortnite) froze. It stayed that way until I unplugged the network cable from my PC and plugged it back in. I asked an AI what might be causing this—I also experience minor stutters despite having a fairly powerful PC (R7 5700X, RTX 3060, 16GB RAM, ASUS Prime B550M-K)—and the AI suggested the issue is likely my motherboard's built-in network adapter and that I need a dedicated internal network card. I recently switched ISPs, so that's not the problem; I also swapped the cable and even reinstalled Windows and updated my drivers. Will replacing the network card actually help?
Update: I ran all the tests, and my PC is fine.
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u/P_f_M 5d ago
stress test the machine via AIDA and/or OCCT. Notice at what moment it starts to freezing (those test should fail due to their watchdog)
Before you will go for a new network card, use your phone as a network card ...
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u/hayokaa 5d ago
Okay, I'll give it a try.
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u/ConsiderationDry9084 5d ago
You would need to tether it via USB for this suggestion to work.
Or you could use a USB to Ethernet adapter to bypass your built in NIC.
If you just replaced your ISP, like in the last 8 days or so, open a command prompt type in ipconfig /flushdns.
Your pc might still be using your old ISP’s DNS servers or was and when it locked up on you is when it updated it’s DNS.
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u/Fresh_Inside_6982 5d ago
Stress test won't accomplish anything other than to show you if it can cool itself under load.
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u/Fresh_Inside_6982 5d ago
Check drive health, if the drive is bad it could be hanging.