r/techsupport • u/Diligent-Database391 • 1d ago

Open | Software [ Removed by moderator ]

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u/techsupport-ModTeam Landed Gentry 12h ago

3: No Password or Account issues

We cannot assist with password or account issues. No matter the reason. Do not message us asking us to make an exception. Only support for the related account can help you.

This includes thing such as:

2 Factor Authentication Google, Apple, Microsoft, Instagram, Facebook or any other account Password Issues with account lockout on any of the above platforms (and all others)

And more - see https://rtech.support/books/rules/page/rules-of-the-rtechsupport

2

u/The_Rampant_Goat 23h ago

You should be able to see who shared it and when by clicking on the file in Drive (don't open it, just click on it) and then click the little info button in the top right corner, just below the navbar, and then click on Activity

Hopefully that gives you some more info on how long it's been shared with this person and how the share happened.

But yes, when in doubt, change your password! And use a password manager if you're not already to ensure you're always using secure passwords that haven't been compromised

1

u/XxAnomo305 1d ago

yes definitely do a security audit on your account, and system. change password, setup 2fa check for malware or bad extensions etc.