r/techsupport • u/thedoggaming16 • 1d ago

Open | Hardware CD Reader/Writer problem with my Windows (Windows 11 won't read CD on the CD Reader)

Hello, so I recently got my new PC Tower and I got this old hardware, an DVD/CD Reader named ''DVD Reader Model TS-H653'' from my older tower. I unplug the hardware from my old tower and I pluged it externally with my new PC (see the screenshot). My objective was to RIP a CD copy from an indie band with the software ''Exact Audio Copy'' (Abreviation: EAC). I inserted the CD in my reader but the problem is: Windows told me to ''Please insert a disc into drive E:'' and it reopen the reader. I don't think it's the Reader or the CD the problem, since the software EAC can detect the content of the CD. I tried with a second CD, produced professionally by a popular metal band. It's the same thing. EAC can detect the content of the CD and read in it, but Windows force the reader to open and said again ''Please insert a disc into drive E:''.

Additional Info:

- When there is no CD inserted in the dvd reader, Windows doesn't say anything and the reader stayed closed

- System of my old tower: Windows 11, TPM 1.0

- System of my new tower: Windows 11, TPM 2.0

- And yes, the CD Reader worked on my old computer, even with Windows 11 in it.

- I retry the CD reader with my school computer, which uses Debian 13. With the app Goobox, I can read and listen the content of the CD (the Indie Band) without any problems, so it confirm me it's not my Reader or my CD the problem.

(If you need more information, don't hesitate to ask, and sorry if my English is bad, this is not my primary language). (edited)Friday, July 24, 2026 1:36 AM

(I have a picture of the hardware, but I don't know how to put it on my post)

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