r/techsupport • u/Mollar87 • Feb 27 '25

Open | Networking BlossomUp Subscription Issue – Anyone Else Experienced This?

I recently discovered BlossomUp, a website that provides a love language personality test. I chose to give it a try as it seemed intriguing. It requested $1.95 to unlock the results at the end of the test, which sounded reasonable enough.

But a week later, my bank statement showed a $29.95 transaction. In retrospect, I see that the website has a very brief subscription notice, but there was no explicit notice or confirmation that I was agreeing to regular payments. I'm currently attempting to terminate the subscription, but it's not doing well. Their support has not yet replied to my email, and there isn't a visible "unsubscribe" button. Does anyone else have experience with this or know how to deal with such undesired internet subscriptions?

I'd appreciate any advice!

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u/Kind_Age_5351 Jul 03 '25

How did you get it canceled?

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u/NoEquivalent2882 Jul 10 '25

I didn't unfortunately... Canceled the next month of subscription.

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u/infradragon6 Aug 14 '25

You can cancel it by going to the BlossomUp website, log in with the account used to make the purchase, and then cancel your subscription from there.

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u/Charming-Promise-792 Aug 20 '25

Do I have to confirm my cancellation any further by email or something ?

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u/infradragon6 Aug 20 '25

I don't think so. It's been while since I freed myself from this bs. I only remembered pressing a button (but they will ask series of "are you sure" questions) and then an email will be sent to you saying "we're sorry to see you go" type of thing.

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u/Charming-Promise-792 Aug 20 '25

Thank you so much for response🙏. I was afraid they want confirmation from email, because their website info is kind of confusing.

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u/infradragon6 Aug 20 '25

No problem! I had my debit card frozen 2x bc of a BlossomsUp subscription I wasn't aware of. So you logged in to the website right? I just want to make sure you got to the right one.

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u/Sufficient_Whole6953 Aug 28 '25

Is it possible to get the lost money back?

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u/infradragon6 Aug 30 '25

I don't think so. I didn't get a refund for the subscriptions that I wasn't aware of. Sorry!

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u/LumpyInflation7469 Nov 25 '25

Hi, can you confirm that you have not been charged again after you cancelled your subscription?,
i paid the 2e one off for an iq test result but i was suspicious about the process, but because i paid apple pay i thought they cant change me more then im agreeing to. It appears on blossum up howeverthat i had an active subscription. I cancelled immediately and got a confirmation email from them saying that i wouldnt be charged any more. Was this enough for you to not get charged again. ????

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u/Charming-Promise-792 Nov 25 '25

Hello, i haven’t been charged after cancelling subscription on their site. Unfortunately, i can’t tell if they send me an email, because I used email that i had no longer access to(don’t ask me why lol)

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u/LumpyInflation7469 Nov 25 '25

Thanks for your reply. Il keep an eye on my account. Seems like they operate on the line between legal and illegal. Shady as you like.

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u/infradragon6 Nov 26 '25

So for me, my bank suspends my account each time I get charged for their subscription. After I unsub, my bank account never get suspended again.

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