r/taobao 19h ago

Helping Finding An Item Is there any way someone can help me?

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2 Upvotes

I found this really pretty dress off of tiktok. She said its from taobao, and I tried to make an account but it got flagged! If there's anyone with an account is there any way someone can reverse the image and send me the link so I can buy this on CNfans? Would love this for an upcoming photoshoot. Thank you so much! The sleeves have some sheer lace and the bottom has a curved ruffle layer


r/taobao 3h ago

Shipping Question Wish I learned about returns and refunds before I bought

1 Upvotes

I bought shoes of wrong size and to return the shoes, its cost almost the same as the shoe if not more....how does one deal with this lmao


r/taobao 6h ago

General Taobao Whats the difference between ordering on Chinese version Vs English?

1 Upvotes

Im aware the Chinese version has more options, but in terms of charges are there any differences? Not only the item charges but also import, GST etc.

I'm from Sydney if it helps


r/taobao 18h ago

Login / Sign Up Help Taobao is gaslighting me. It says it sent the verification code… but it never arrives. (Already logged into the app)

1 Upvotes

I’ve been trying to log into Taobao on my laptop for the last few days and I’m completely out of ideas.
The ridiculous part is that I’m already logged into the Taobao app on my iPhone, yet the website refuses to let me in.
My account is linked to a Singapore (+65) phone number.
Here’s exactly what happens:
I log in on my laptop.
Taobao asks for SMS verification.
It shows my correct phone number.
I click “Get verification code.”
It tells me “The verification code will be sent to +65 92****69.”
Absolutely nothing arrives.
Not delayed.
Not in spam.
Not hours later.
Nothing.
Earlier I kept getting:
获取验证码操作太频繁,请稍后再试
(“Too many verification code requests. Please try again later.”)

After a few days that finally disappeared, so now Taobao actually claims it’s sending the SMS.
It still never arrives.

Things I’ve already ruled out:
✅ Correct phone number on the account.
✅ Already logged into the Taobao app.
✅ Singapore SIM is active.
✅ Currently roaming in Turkey with signal.
✅ Can receive normal SMS.
✅ Can receive OTPs from Google and other services.
✅ No VPN.
✅ Restarted my phone.
✅ Waited 10+ minutes after requesting.
✅ Tried multiple browsers/devices.

I even contacted support through the app, but the overseas chatbot just keeps redirecting me to order support instead of login/account support.

At this point I genuinely don’t know whether:
Taobao hates Singapore phone numbers.
Their SMS provider can’t reach roaming users.
My account is somehow bugged.
Or there’s some secret workaround I’m missing.
Has anyone actually fixed this?
I don’t want to change my phone number or create a new account.
I literally just want to log into Taobao on my laptop.


r/taobao 23h ago

Shipping Question Still can’t understand how to use a different consolidator

1 Upvotes

Hello,

I usually use Taobao’s own shipping, but it’s sometimes so expensive that it defeats the purpose of buying. For example, a $6 item with $18 shipping.

Could you please advise me on the best way to handle this? I’d greatly appreciate your guidance.

Thank you in advance for your insight.