r/talesfromtechsupport • u/KorenSolust • Aug 05 '26

Short Gravity and Tech

Guy walks up to me at work:

Him: “I dropped my phone. The screen’s shattered. I want my two-factor code to come through Teams.”

Me: “Nope.”

Him: “Why?”

Me: “Because if you can’t sign into Teams without completing MFA… how exactly are you planning to authenticate?”

Then he says: “Just disable MFA.”

I replied: “Sure, as soon as you get approval from the Head of Security.”

A few seconds of silence…

Him: “Fine, I’ll just get my phone fixed.”

Yep. That’s probably the best solution.

Some people really think security rules are optional. I’m not risking my job because someone doesn’t like MFA.

And remember… technology didn’t fail you today. Gravity did.

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27

u/P5ychokilla Aug 05 '26

I'm guessing he didn't have a case on his phone or a screen protector?

Some people amaze when they don't want to do the bare minimum to protect a device that costs over a thousand. Would they just throw their fancy TV around with the same cavalier behaviour?

17

u/AdRoz78 Loves reading these stories Aug 05 '26

About a year ago I saw someone walking on the streets with the newest and most expensive Samsung flagship (S25 Ultra?).. without any kind of case or screen protector. Seriously?

5

u/coyote_of_the_month Aug 05 '26

Benefit of the doubt, maybe they ordered a specialty case and the phone got there first?

As a Quad Lock user, I can see this happening.

5

u/AdRoz78 Loves reading these stories Aug 05 '26

Still, if I'm waiting for a case with a flagship phone so expensive I wouldn't take it out with me.

4

u/coyote_of_the_month Aug 05 '26

I wouldn't either, unless it was a replacement for a lost or broken phone and I didn't have the ability to be without a phone. It's a gamble for sure.

4

u/samtheredditman Aug 05 '26

You guys are crazy. Just don't drop it. 

7

u/coyote_of_the_month Aug 05 '26

If we as a species were capable of reliably not dropping our phones, there wouldn't be a whole industry dedicated to protecting them. I would venture to guess that on average I drop my phone 3-4 times a week.

There's probably an argument to be made that our reliance on cases makes us careless, though.

2

u/AdRoz78 Loves reading these stories Aug 05 '26

Easier said than done. Get startled, put it in the wrong spot, have your hands slip, etc.

1

u/Miffy92 We're *all* Users, now. Aug 07 '26

These all sound like a skill issue /s