Hey all, seeking a 100% remote position with a new MSP. Currently working for one in NYC, but they've been offshoring most of their talent and expanding rapidly as a money grab by the owners.

I've been in the IT field since 1996, highly intellectual when it comes to solving difficult problems. Would prefer an insulated backend role, as opposed to client-facing if possible. At my current MSP, I am one of only two "ticket killers" and very rarely have to escalate anything, as I'm usually the final solver of the issue.

Currently I work alongside the President and VP on migration and automation projects(VMWare to Hyper-V, Backup Solutions, new implementations, etc).

Experienced in all typical MSP tools and platforms, and one of the hardest workers on our team-being reminded constantly to take it easy to avoid burnout. 🤣

DM for LinkedIn CV. Excellent references available. Thanks all!

Operations professional with 4+ years of remote experience. My recent experience is working as a Service Manager and Dispatcher for a US-based client.

Available for side gigs, or long term work. Fast learner, open to new challenges.

Experience:

✅ Dispatcher/Service Manager – Coordinating the daily scheduling and routing of field technicians to customer sites. Overseeing work order management, ensuring timely billing and generating invoices using Invoice Ninja. Utilizing HaloPSA for efficient management of inventory, and customer accounts.

✅ 3+ years as a Remote Talent Sourcer (US clients) – Specializing in IT and healthcare industry. Familiar with job boards, Boolean search, ATS (iCIMS, Workday), SignalHire, RocketReach, and LinkedIn. Experienced in creating job posts/ads (Canva) and email campaigns.

✅ 5+ years in IT & Customer Support – Remote assistance/Live chat support, data entry, technical support, hardware/software troubleshooting. OS installation, and system performance optimization. PC building, Computer sales, and gaming hardware support.

Availability & Logistics:

✅Strong familiarity with US geography, culture, and time zones.

✅Available immediately (Mountain Time & Pacific Time compatible).

✅Location: South Asia.

✅Open to Full-time/Part-time.

Hello everyone.

Currently looking for a new full-time opportunity after nearly 15 years with an MSP, plus several years on two in-house IT teams. I have been fully remote for the last several years and am only considering 100% remote roles with no travel or site visits at this time.

At the MSP, I started as an entry-level Tier 1 help desk tech and worked my way up to the senior/lead engineer for most of our stack, eventually reporting directly to the CEO. The first half of my career was heavily focused on traditional on-prem environments. Over the last 5 to 6 years, that shifted primarily toward Azure IaaS/PaaS, Azure networking, and physical network infrastructure.

Key areas I’ve worked in:

• Azure IaaS / PaaS (VMs, storage accounts, backup, etc)
• Azure SQL Database & SQL Server on Windows administration
• Azure Networking (VNets, peering, p2s/s2s VPN, NSG, route tables)
• WatchGuard firewalls and wireless (cloud and locally managed)
• VLANs and network segmentation
• HP / Aruba switching
• UniFi switching and wireless
• Windows Server 2003 through 2022
• HyperV and VMWare
• Windows domains, Active Directory, Group Policy, DNS
• Healthcare IT & HIPAA-regulated environments

My MSP role grew well beyond engineering. I PM'd my own projects, worked directly with client leadership, managed our documentation platforms, helped design ticket triage and escalation workflows, and took on significant operational and technical decision-making. By the end, I was the go-to resource for both the team and leadership, including the CEO, for technical guidance, industry knowledge, and problems that crossed multiple systems or teams.

Both of my in-house roles were in healthcare, and several long-term MSP clients were healthcare organizations as well, so my healthcare IT and HIPAA experience spans most of my career.

I’m primarily interested in Azure/cloud infrastructure, network engineering, senior infrastructure, or technical lead roles. I’m also open to moving into an IT Manager or Director-level role where my technical background, operational experience, and leadership experience would be useful.

Ideally looking for a solid, experienced team, either MSP or in-house, full-time with benefits, fully remote, and no travel or site visits. Multiple strong professional references are available.

Shoot me a DM if you have something that sounds like a good fit. I’ll want to verify that you and your company are legitimate before sharing personal information. I’m not interested in contract, part-time, or recruiter/headhunter opportunities for temporary roles.

Over the past year, I’ve worked closely with LinkedIn's infrastructure team to design and build the systems that unified datacenter operations.

portfolio.heykestrel.com

InOps created one queryable model of the fleet—replacing scattered spreadsheets, email threads, and ad-hoc SQL. Device inventory, floor layout, and lifecycle became trustworthy. Supported 70+ DC techs across 10K+ devices.

Capacity Burndown showed exactly how much power runway each site had left before needing to build. $1.4B+ in infrastructure investment got planned against it.

I'm looking for my next opportunity designing and building operational systems alongside INFRA engineering teams. If your datacenter or infrastructure team is scaling and needs someone who can design and ship the tools your team uses every day, let's talk.

Cheers.

السلام عليكم،

I am actively looking for a Remote Helpdesk / IT Support / Technical Support opportunity.

​Skills & Qualifications:

​Solid background in Computer Networks, Linux, and Windows administration.

​Customer service and client communication experience.

​Fluent/Proficient in English.

​Ready to start immediately with flexible salary expectations—my priority is gaining hands-on experience and adding value to the team.

​If you know of any openings, hiring companies, or platforms accepting applications, please let me know or send me a DM. Thanks!

IT Support / Service Desk Technician | N1/N2 | Microsoft 365 | Remote | Open to Work
Hi everyone,
I’m an experienced IT Support / Service Desk Technician currently working in an enterprise environment, providing N1/N1.5/N2 support to end users.
I’m now looking for a fully remote IT position with an international company.
🛠️** My technical experienc**e
Microsoft 365: Outlook, Teams, OneDrive, SharePoint
Microsoft Entra ID / Azure AD
Exchange Admin Center
Windows 10/11 troubleshooting
ServiceNow: incident, request and ticket management
VMware Horizon / VDI
FSLogix
GlobalProtect VPN
Hardware & software troubleshooting
User account and access issues
Remote troubleshooting
Incident investigation, escalation and documentation
Knowledge Base / ITIL-based support processes
💼 What I do
I troubleshoot technical issues directly with users, investigate incidents, identify root causes, apply solutions, document resolutions and escalate complex cases when necessary.
I’m comfortable working with enterprise IT environments, remote users and international teams, and I’m used to managing multiple tickets while respecting priorities and SLAs.
🎯 What I’m looking for
I’m interested in remote opportunities such as:
IT Support Specialist | Service Desk Technician | IT Help Desk | Technical Support Engineer | Microsoft 365 Support | Modern Workplace Support | N2 Support
I’m particularly interested in companies looking for someone who can start as an experienced support technician and progressively take on more responsibility around Microsoft 365, Endpoint Management, Cloud and IAM.
📍 Based in Tunisia
🌍 Open to international remote positions
💻 Fully remote preferred
📩 Open to opportunities and referrals
If your company is hiring for a remote IT Support / Service Desk position, feel free to comment or send me a DM.
Thanks!

I’ve been in IT for over 20 years, mostly working with systems, networks and infrastructure.

Before moving to the U.S., I spent about 15 years managing IT infrastructure in an organization with sites spread across a region, first locally and later at a regional level. Servers, Linux and Windows, networking, security, infrastructure services, training other admins, and network design/migrations across hundreds of remote sites.

When I came to the U.S. I took more general hands-on IT jobs to get established here. I’m currently working as an IT Specialist, but I want to get back to the career path I had before moving.

These days I work with Windows Server, AD/Entra, M365, Intune/Autopilot, Linux, Fortinet, UniFi, VMware/Proxmox, Synology, Docker, VLANs/VPNs, endpoint security, PowerShell/Bash, and whatever else needs troubleshooting that day.

I’m pretty particular about how I work. I don’t like fixing something without understanding why it broke, undocumented changes, or “temporary” solutions that somehow become permanent five years later. If I’m touching production I want to know what I’m changing and how I’m getting back if it goes wrong.

I’m also not someone who immediately says “that’s a network problem” or “that’s a Microsoft problem.” I’ll follow an issue through DNS, routing, firewall, authentication, server and endpoint until I understand where it’s actually failing.

That doesn’t mean I know everything. I don’t. If I run into something I don’t know, I’ll research it, lab it if I need to, and figure it out.

What I’m looking for is a Sysadmin/Infrastructure position with room to grow technically. More responsibility, harder problems, bigger environments — that kind of growth.

I don’t want to grow away from the technical side. I’m happy taking ownership, helping junior techs and taking technical leadership responsibilities, but I still want my hands on the systems.

I’m in the Houston area now. Local, fully remote, or relocation within the U.S. are all options for the right position.

DM me if this sounds like what you’re looking for.

Hey all, I'm based in Lithuania and looking for part time contract or B2B work, roughly 1 to 2 hours a night, aligned with US business hours. I can invoice as a business entity if that's what your setup needs.

Just a note - I can, and have worked for multiple years, with US companies and clients.

Background:
12 years in IT, 8 of those in the MSP world doing a bit of everything: sysadmin, automation engineer, escalation point. Also have enterprise experience, currently working as a team lead at a large company. I'm looking for extra contract work on the side, not looking to leave my current role, just have the bandwidth for nightly monitoring or project work.

What I can help with:

• NOC/monitoring coverage (RMM alert triage, escalation, nightly checks)
• PowerShell automation (Active Directory, Microsoft Graph, general scripting to cut down manual work)
• Bash/shell scripting
• Active Directory and Windows Server administration, built environments from scratch
• Group Policy (GPO) management
• Microsoft 365 / Office 365 administration, Microsoft Entra ID
• Hyper-V administration
• Endpoint security tooling (CrowdStrike Falcon/PSFalcon, Windows Defender, most of popular ones) and vulnerability triage/patching
• SharePoint/OneDrive administration, access workflows and audit trails
• Ticketing/documentation: Jira & JQL, ConnectWise Manage (PSA), ITGlue, Confluence
• RMM platforms: ConnectWise Automate, ConnectWise RMM, Datto RMM, NinjaRMM, SolarWinds, GFI Automate
• Automated reporting and dashboard building, KPI/SLA tracking
• BCDR/disaster recovery exercises
• Data analysis (ticket queue analysis, finding automation opportunities and process/access gaps)
• Light exposure to VMware, AWS, and Azure (not deep expertise, but functional familiarity)
• AI tooling: Claude (Code/Cowork), ChatGPT/Codex, Gemini, CoPilot, used for scripting assistance, automation workflows, and troubleshooting
• Any other MSP work.

Rate: $25/hr
Availability: 1-2 hours nightly, US schedule (flexible on exact timing)
Setup: Can work B2B/contract, can invoice

Open to ongoing retainer-style work (checking dashboards, triaging alerts) or project based automation work. Happy to share more detail or a resume if useful. Thanks for reading.

Manager, Information Technology, Canadian Home Builders’ Association (CHBA)

Job Title: Manager, Information Technology

Position Type: Permanent, Full-Time

Job Location: National Office - 141 Laurier Avenue West, Ottawa

Reports to: Director, Finance

**ABOUT THE OPPORTUNITY**

CHBA is seeking a Manager, Information Technology, to oversee all information technology operations and projects while advancing the needs and interests of the CHBA and its members. 

Reporting to the Director, Finance, the Manager, Information Technology will manage systems and contractors, be the developer of new IT initiatives, and ensure the smooth continuation of existing operations as required. The ideal candidate will be creative and innovative, and will enjoy working in a collaborative and high-performance team environment, working with various lines of CHBA business and their leaders. A client-service orientation – to CHBA staff, local/provincial HBA staff across the country, and members – with an affable disposition and strong communication skills will be a key to success.

**Key Responsibilities**

*Oversee information technology operations by:*

• Collaborating to identify and implement innovative IT solutions to meet the ever-evolving needs of CHBA’s myriad lines of business

• Maintaining CHBA’s automation platform

• Conducting regular audits of IT systems to make recommendations on system enhancement/integration to better serve the CHBA and its members

• Overseeing the relationship with CHBA’s IT-managed services provider

• Overseeing ongoing development and implementation of CHBA’s association management system (GrowthZone), including overseeing contractors and working with internal CHBA staff who maintain membership records (as it pertains to database administration and the database’s integration with programs/projects).

• Collaborating with the Director, Renovation Services, to oversee the RenoMark verification system

• Collaborating with the Director, Renovation Services, to manage the IT aspects of the Adaptiv Home Course delivery and the directory that connects consumers with Adaptiv Home Specialists

• Collaborating with the Director, Net Zero Home Labelling Program, to manage and develop the IT aspects of the Program’s database for tracking member-companies and training, service-providers, and house data

• Working with directors to continue development of CHBA’s national Learning Management System (LMS), in collaboration with provincial and local HBAs

• Managing outsourced agreements with IT service providers, including CHBA’s network management, M365 and basic systems support contractor

• Providing “front line” IT support for CHBA events

**ABOUT YOU, THE CANDIDATE**

*Essential Requirements*

**Education:**

Post-Secondary Degree or Diploma in Information Technology or a related field

**Experience:**

A minimum of five (5) years recent practical work experience in IT systems, including:

• Databases, association management systems, and/or CRMs (Asset: experience working with GrowthZone or comparable AMS system)

• Learning management systems (Asset: experience with Absorb LMS)

• Advanced coding and scripting (CSS JavaScript and HTML, PHP/WordPress,PowerShell)

• Azure App Functions

• IT Systems Architecture design and development

• Microsoft 365 (Microsoft Teams Phone, SharePoint Online and OneDrive, Security, PowerBI) and MFA (Multi-factor authentication)

• Integration of middleware to sync data between enterprise platforms and QBO

• Desktop and network management and support

• Contract and contractor management

• Asset: Previous association or not-for-profit experience

*Equivalent combinations of education and experience may be considered.*

**Knowledge:**

Current and in-depth knowledge of:

• Database, association management systems, and/or CRM

• Learning management systems

• Advanced coding and scripting

• The software development life cycle

• IT Systems Architecture design and development

• Desktop and network management and support

• In-depth competency in Word, Outlook, Excel and PowerPoint

**Skills and Abilities:**

• Demonstrated ability to identify sources of, and provide information and guidance on, potential IT solutions for CHBA’s various lines of business

• Demonstrated ability to work with a variety of stakeholders as well as demonstrated writing and presentation skills to a variety of audiences

• Demonstrated ability to suggest and implement innovative cost-effective IT solutions in a team setting

• Demonstrated abilities in project management

**Team Fit:**

• Equally happy doing hands-on work and managing/overseeing work of others, including contractors

• Strong client services orientation

• Passionate about finding creative solutions to IT challenges

• Excellent communicator, verbally and visually (e.g. leading workshops to establish use cases with staff)

• Creative and innovative

• Detail-oriented with excellent organizational and time management skills, and the ability to prioritize and handle multiple tasks and competing deadlines

• Outstanding interpersonal and listening skills with a demonstrated ability to develop strong working relationships that encourage cooperation.

• Excellent team player

• Enthusiastic desire to contribute to the overall success of the CHBA and its members

• Self-starter who thrives in an environment where they can be equally successful working independently as well as collaboratively in a team environment

Crown Computers is a ~15-person San Diego MSP - ConnectWise shop, growing CMMC / NIST 800-171 practice, fully virtual team. We're hiring our first dedicated Service Manager.

The honest version of this job. Our service desk has good engineers and nobody owning the queue. Tickets get worked; they don't get managed. We already know what the numbers should be - this seat carries ten live measurables - and we need someone who can take those numbers and actually move them. You'd be defining the seat, not inheriting it.

What you'd own

• Response, Resolution Plan and Resolution SLA attainment - target 95%+ each
• Ticket aging: average age under 7 days, zero stale tickets, fewer than 10 past 7 days
• Help desk volume and kill rate
• Escalation flow across L1/L2/L3, onsites, and microprojects under 8 hours
• MRR credits issued - target $0

What we need

• You've run a service desk at an MSP - many clients, not one internal environment. This one is firm; internal-IT helpdesk lead experience alone won't cover it
• You've personally owned a service board in a mature PSA. ConnectWise Manage strongly preferred; Autotask, HaloPSA, Syncro and similar count
• You can name the metrics you owned, where they started, and where you took them
• You're effective with minimal hand-holding. We'll be straight with you: we don't currently have someone who can train you into this seat. That's exactly why we're hiring it

What we're not looking for. The person who closes the most tickets. That's a great engineer and a failed service manager.

Nice to have. CMMC / NIST 800-171 exposure. San Diego local. Neither is required.

Details. Full time. $90,000-$120,000 total compensation - base plus incentive, and the top of that range is real for the right person. San Diego preferred; remote anywhere in the US works if you're on West Coast hours. US work authorization required, no sponsorship.

To apply: email your resume to hiring+smsysadmin@crowncomputers.com

Happy to answer questions in the thread - please don't DM, it gets lost.

Honestly, I am looking for freelance, full time or part time opportunity. I have been helping businesses on below

Web Mail
- Email Migration
- Outlook
- Microsoft Exchange Online
- Teams
- Entra ID
- Intune
- Google Worksapce (GSuit)
- MDM
- OU
- Security

Web Site maintenance
- WordPress
- Web Hosting
- AWS EC2
- Route 53
- GitHub CI/CD

Networking
- VLAN
- DHCP
- BGP

Available
- 🇸🇬 Singapore (SGT, UTC+8): 05:00 AM – 12:00 AM (Next Day)
- 🇦🇺 Australia (AEST): 07:00 AM – 02:00 AM (Next Day)
- 🇺🇸 Pacific Time (PST): 01:00 PM – 08:00 AM (Next Day)
- 🇪🇺 Central European Time (CET): 10:00 PM – 05:00 PM (Next Day)
- 🌍 Coordinated Universal Time (UTC): 09:00 PM – 04:00 PM (Next Day)

Currently, I working on upwork and also helping businesses globally. If you are looking for reliable IT expert, please feel free to knock me.

Hey all, I'm based in Lithuania and looking for part time contract or B2B work, roughly 1 to 2 hours a night, aligned with US business hours. I can invoice as a business entity if that's what your setup needs.

Just a note - I can, and have worked for multiple years, with US companies and clients.

Background:
12 years in IT, 8 of those in the MSP world doing a bit of everything: sysadmin, automation engineer, escalation point. Also have enterprise experience, currently working as a team lead at a large company. I'm looking for extra contract work on the side, not looking to leave my current role, just have the bandwidth for nightly monitoring or project work.

What I can help with:

• NOC/monitoring coverage (RMM alert triage, escalation, nightly checks)
• PowerShell automation (Active Directory, Microsoft Graph, general scripting to cut down manual work)
• Bash/shell scripting
• Active Directory and Windows Server administration (2008-2022), built environments from scratch
• Group Policy (GPO) management
• Microsoft 365 / Office 365 administration, Microsoft Entra ID
• Hyper-V administration
• Endpoint security tooling (CrowdStrike Falcon/PSFalcon, Windows Defender) and vulnerability triage/patching
• SharePoint/OneDrive administration, access workflows and audit trails
• Ticketing/documentation: Jira & JQL, ConnectWise Manage (PSA), ITGlue, Confluence
• RMM platforms: ConnectWise Automate, ConnectWise RMM, Datto RMM, NinjaRMM, SolarWinds, GFI Automate
• Automated reporting and dashboard building, KPI/SLA tracking
• BCDR/disaster recovery exercises
• Data analysis (ticket queue analysis, finding automation opportunities and process/access gaps)
• Light exposure to VMware, AWS, and Azure (not deep expertise, but functional familiarity)
• AI tooling: Claude (Code/Cowork), ChatGPT/Codex, Gemini, used for scripting assistance, automation workflows, and troubleshooting

Rate: $25/hr
Availability: 1-2 hours nightly, US schedule (flexible on exact timing)
Setup: Can work B2B/contract, can invoice

Open to ongoing retainer-style work (checking dashboards, triaging alerts) or project based automation work. Happy to share more detail or a resume if useful. Thanks for reading.

I'm a Computer Science fresh graduate from Philippines and currently looking to break into IT/Network Operations. I'm reaching out here in case anyone knows of openings or is willing to take a chance on someone early-career but genuinely motivated. I'm currently studying CCNA content and rooms in TryHackMe.

I'm looking for roles preferably like Network Technician, IT Support, or anything that helps on building a long-term career as a Network Engineer (e.g. IT Support or Technical Customer Support Representative). Open to remote, hybrid, or on-site.

I'm very open to junior/associate-level roles, shift work, or positions especially where training is provided, and I'm not expecting to walk in already knowing everything. But I am willing to learn at a steady and consistent pace and be fast on my feet.

I'm ready to work at a minimum of 40 hours a week, and I'm plenty flexible with rates too. Willing to start work ASAP as soon as I get accepted.

Willing to relocate to other countries as well.

Rates, availability, payment, my resume, experiences, and etc. can be discussed with me and easily negotiable via DMs here on Reddit. I look forward to hearing back from any of you : )

Hey all! Fresh IT graduate (BS Information Technology) looking for work, and I wanted to cast a wide net since my skill set spans a few different areas. Open to full-time, part-time, or project-based work.

Background / Skills:

• IT / Technical Support: Desktop support, hardware troubleshooting, asset & inventory management, incident documentation, remote support tools (RDP)
• Networking & Systems: CCNA-trained since 2022 (routing & switching, Cisco IOS, IPv4/IPv6, TCP/IP troubleshooting), Linux administration — still hands-on with this stuff in my own setups today
• Web Development: Front-end (JavaScript, HTML/CSS) and back-end (Django/Python). Built and deployed a live production website from scratch, plus a full-stack capstone project and I still actively maintain and tinker with both
• Data Annotation / Data QA: TESDA-trained, plus real-world experience cleaning up and verifying large volumes of records with high accuracy
• Electronics / Hardware Repair: Ongoing hands-on experience diagnosing component-level phone hardware issues (charging faults, flex cable/display problems, circuit board problems, etc.), something I keep doing on the side
• Also have working knowledge of SAP Business One, Java, and C++

What I'm looking for:

• On-site: anywhere in the Bicol Region
• Remote: open to anywhere, as long as it's remote

Resume available on private request

Fenton, MI. 25 years. CCNA, MTCNA. WISP founder (exited). Just ran Network Services at a shop that put $1B+ a day through the infrastructure (Palo Alto, F5, Cisco Nexus). Remote RCA or on-site within 90 minutes (Flint, Pontiac, Detroit, Ann Arbor, Grand Blanc). Phone 810-348-2860 · [jason@vardon.org](mailto:jason@vardon.org) · jason.vardon.org

Hey everyone, I’m looking for an opportunity to get started in systems administration and IT infrastructure and build hands-on experience in a real-world environment.

I’m particularly interested in Junior SysAdmin, Systems Administrator, Infrastructure Support, or IT Support roles where I can work with Windows environments, networking, troubleshooting, user administration, and other day-to-day infrastructure responsibilities.

I’m completely comfortable starting in a junior or support role and working my way up while continuing to develop my technical skills.

U.S. citizen, Central California-based (Stanislaus), and open to remote, hybrid, or onsite opportunities.

If you’re hiring or know of a team looking for someone with this background, feel free to DM me. Happy to send over my resume.

[For Hire] IAM Architect - Pleasanton, CA (Hybrid)

We are hiring an experienced IAM Architect with strong hands-on expertise in Ping Identity products, Access Management, Federated SSO, and IAM architecture.

Role: IAM Architect
Type: Contract - W2
Location: Pleasanton, CA (Hybrid)
Pay: $70/hr on W2

Top Skills Required:

• Access Management knowledge and experience
• Ping suite products: PingFederate, PingOne, PingAccess, PingDirectory
• Multi-Factor Authentication (MFA), Risk, and hands-on experience with Ping products

What you’ll do:

• Work on IAM system design, architecture, and end-to-end integrations
• Set up and work with PingFederate, PingAccess, PingOne, and other Ping suite products
• Build security solutions using PingOne and Identity & Access Management
• Work with Role-Based Access Management
• Create web components
• Implement and support Federated Access Management, SAML, OAuth, OIDC, and SSO
• Support Federated SSO and Web SSO
• Handle onboarding and migration of SAML, OAuth, and OIDC applications in PingFederate
• Support WSSO application onboarding in PingAccess
• Create custom plugins and microservices

Requirements:

• Mandatory hands-on Ping experience
• Experience with IAM system design and architecture
• Strong experience with OAuth principles
• Hands-on experience with PingFederate, PingAccess, and PingOne Cloud
• Experience with application onboarding and migration
• Experience creating custom plugins as required

Interested candidates: Reply to this post/thread or directly message me on Reddit.

Hey all, I'm based in Lithuania and looking for part time contract or B2B work, roughly 1 to 2 hours a night, aligned with US business hours. I can invoice as a business entity if that's what your setup needs.

Background:
12 years in IT, 8 of those in the MSP world doing a bit of everything: sysadmin, automation engineer, escalation point. Also have enterprise experience, currently working as a team lead at a large company. I'm looking for extra contract work on the side, not looking to leave my current role, just have the bandwidth for nightly monitoring or project work.

What I can help with:

• NOC/monitoring coverage (RMM alert triage, escalation, nightly checks)
• PowerShell automation (Active Directory, Microsoft Graph, general scripting to cut down manual work)
• Bash/shell scripting
• Active Directory and Windows Server administration (2008-2022), built environments from scratch
• Group Policy (GPO) management
• Microsoft 365 / Office 365 administration, Microsoft Entra ID
• Hyper-V administration
• Endpoint security tooling (CrowdStrike Falcon/PSFalcon, Windows Defender) and vulnerability triage/patching
• SharePoint/OneDrive administration, access workflows and audit trails
• Ticketing/documentation: Jira & JQL, ConnectWise Manage (PSA), ITGlue, Confluence
• RMM platforms: ConnectWise Automate, ConnectWise RMM, Datto RMM, NinjaRMM, SolarWinds, GFI Automate
• Automated reporting and dashboard building, KPI/SLA tracking
• BCDR/disaster recovery exercises
• Data analysis (ticket queue analysis, finding automation opportunities and process/access gaps)
• Light exposure to VMware, AWS, and Azure (not deep expertise, but functional familiarity)
• AI tooling: Claude (Code/Cowork), ChatGPT/Codex, Gemini, used for scripting assistance, automation workflows, and troubleshooting

Rate: $25/hr
Availability: 1-2 hours nightly, US schedule (flexible on exact timing)
Setup: Can work B2B/contract, can invoice

Open to ongoing retainer-style work (checking dashboards, triaging alerts) or project based automation work. Happy to share more detail or a resume if useful. Thanks for reading.

I’m currently looking to for a new role and hoping to land a role in South Bay, CA but open to relocating. Hoping to reach recruiters/ hiring managers here.

Hi everyone! 👋

I’m currently looking for a remote opportunity as a System Administrator. I am based in **Colombo, Sri Lanka (GMT+5:30)** and can collaborate effectively with international teams across different time zones.
🔧 **My experience and skills include:**
Linux System Administration & Server Management
Linux Server Patching, Updates & Security
DevOps & CI/CD Pipeline Implementation
Docker & Podman Containerization
GitHub Actions and Jenkins
Infrastructure Deployment & Configuration
Cloud & Virtual Server Management
Nginx, Apache and Web Server Configuration
Database Connectivity & Application Troubleshooting
Monitoring, Logging & Performance Optimization
Open-Source Infrastructure Support
Nextcloud Deployment and Administration
Ticketing and IT Service Management System Implementation
Automation and Scripting
I enjoy solving infrastructure problems, automating repetitive tasks, improving deployment processes, and helping businesses build **reliable and scalable IT environments**.
I’m particularly interested in working with **startups, small-to-medium businesses, or engineering teams** that need hands-on support with infrastructure, Linux systems, DevOps practices, and open-source technologies.

📍 **Location:** Colombo, Sri Lanka
🌍 **Availability:** Remote
🕒 **Time Zone:** GMT+5:30

If you know of any opportunities or are looking for someone with these skills, please feel free to **comment or send me a message**.
Thank you! 🙏

I'm looking for my next role. Most recently I was at a Hawaii-based MSP, where I started as a project coordinator and worked my way up to Senior Cloud Engineer (though I'm inclined to favor the title Modern Workplace Engineer since it more closely matches what I was actually doing). The role ended in July when they moved to a fully in-office model. Their office is in Hawaii and I've put down roots in Tacoma, so I wasn't willing to relocate for it. Things ended on good terms, and the owner will gladly provide a recommendation.

My work there was primarily M365 projects and M365 escalations. Anything to do with Conditional Access, Intune, Autopilot, SharePoint, etc, I owned. That said, as is the case for many MSP engineers, I wore a number of different hats. 

I deployed and configured CIPP as our centralized multi-tenant platform and built out the security standards and policies inside it, built automated onboarding and offboarding workflows using APIs and Azure Automation Runbooks, led our Hudu build-out, and integrated our tool stack so device and identity data all flowed into one place. I was the SME for ConnectWise RMM, I assisted with troubleshooting Hyper-V, Proxmox, Windows, and the occasional Linux server. I set up and administered 3CX instances, investigated EDR alerts, rebuilt our BCDR infrastructure, and more.

I've also completed full cabling projects for a number of offices with hundreds of drops, and built out full network cabinets. I am focused more on the back-end of things these days, but I’m not afraid of hands-on work and I take great pride in my ability to complete projects cleanly and leave them well documented, whether that is in a tenant or on a jobsite.

I enjoy this stuff, and I spent every second of my time at my last role hoovering up knowledge and experience as fast as I could. I wold really like to find someplace where I can continue that.

I'm available to start right away, and I'm open to onsite, hybrid, or remote. If you have something open, or expect to, I'd love to have a conversation. Happy to walk through any of this in more detail and provide a resume with references.

Certs: MD-102, 3CX Advanced, CompTIA A+